PlayStation®Network Technical Help

Reply

Member

Member
PhoenixFoster
Posts: 2
Registered: ‎11-11-2009
Message 1 of 76 (15,540 Views)
Accepted Solution

Error Code 80023102

I've noticed quite a few people have been getting this error and I am now one of them, I've googled the code and read loads of different posts and I still keep getting this error.

 

I've tried leaving it alone for 48 hrs

I've tried deleting and reentering my card details 

I've tried using a different card

I've tried rebooting my router

I've tried adding funds through the Account Management 

I've tried adding fund through SEN

 

And yet everytime I try to purchase something I get the error code 80023102, I can download free content fine but not purchase anything.

 

I'm based in the UK, my credit card is registered in the UK and my account was registered in the UK, on Friday 2nd June I purchased the new Batman Arkham City DLC fine, then saturday 3rd June tried to purchase Borderlands and now continually get this error code ....

 

Has anyone got any suggests or advice as I can't think of anything else :Confused: except buying a PSN Card, which doesn't fix the problem

 

Cheers

Please use plain text.

Member

Member
Tangorich
Posts: 3
Registered: ‎05-06-2012
Message 2 of 76 (15,483 Views)

Re: Error Code 80023102

Im also getting this and have done for a week now. Had no answers yet on how to fix it. I feel let down by sony and psn as had no suport or advice on how to fix it.

Please use plain text.

Member

Member
SolidMoses22
Posts: 1
Registered: ‎05-06-2012
Message 3 of 76 (15,470 Views)

Re: Error Code 80023102

I recently bought resident evil 5 gold edition and had no problems then or last week when I renewed my servers on Bf3, but yesterday and today I have this same problem when trying to buy Premium. Come on Sony!
Please use plain text.

Re: Error Code 80023102

 
Same here dude.

I was able to put up £5 at a time this morning ( anything above £5 would come up with an error ). But now, just £5 away from the amount I need for premium and I keep getting that stupid error.

Must be a server overload or some bull*****. Funny as sony just had their E3 today

Please use plain text.

Member

Member
PhoenixFoster
Posts: 2
Registered: ‎11-11-2009
Message 5 of 76 (15,432 Views)

Re: Error Code 80023102

I also emailed the Support team at the same time as I posted this message and had to call them today, they exaplined that when I tried to buy the game the first time round the network traffic was very heavy and the payment didn't go through ... hence the error code, becuase I then ttried again and agian in rapid succession a 24hr hold was put on my account, because I then tried again in the 24hr period a 7 day hold has now been put on my account .............. :Confused:

 

Can't say I'm overly impressed with this especially when I was told once the hold has been put on there is nothing they can do to remove it .............. so guessing I'll be waiting till 12th June then I'll try again .....

Please use plain text.

Member

Member
Tangorich
Posts: 3
Registered: ‎05-06-2012
Message 6 of 76 (15,428 Views)

Re: Error Code 80023102

That is a total ***** take :smileysurprised: Sony better sort this out soon bet my cerdit card will work in a shop to buy a xbox and if this is not sorted thats

what im going to do as been waitin over a week for this code to go and trying every day. if they have put a ban on you for 7 days then god only knows how long my ban is for. Is there anywhere to say that a ban will be put in place if you click on things to buy ? if not do you not think they have a right to tell you?

Sony im lossing all faith in you sort it out and uplift bans thats you have put in place.

Please use plain text.

Member

Member
Tangorich
Posts: 3
Registered: ‎05-06-2012
Message 7 of 76 (15,426 Views)

Re: Error Code 80023102

Will a psn card work to buy stuff if the ban is in place ?
Please use plain text.

Re: Error Code 80023102

[ Edited ]

7 day ban? wow.

I just called them up. They said that because so many flags came up ( as it wouldn't let anything abov £5 through .. which was initially a problem with my bank blocking my new card ).. my  ability to make a payment has been blocked for 24hr.

So the code has to do with repeated attempts and subsequent block from purchasing on PSstore.



""Will a psn card work to buy stuff if the ban is in place ?""

Yes. It just goes into your wallet. It's the purchasing via a bank card that gets blocked.

You can buy them from GAME, and they just get emailed to you. :smileyhappy: I'm doing that right now.

Just purchased, added to wallet and currently downloading the DLC. No issues what so ever. :smileyhappy:

Please use plain text.

Member

Member
Vandalis
Posts: 2
Registered: ‎05-06-2012
Message 9 of 76 (15,400 Views)

Re: Error Code 80023102

Same here. Tryed to get BF3 Premium but it said Card details invalid. Tried adding funds first but was only able to use £5 at a time. Got to £20 then Error code.

Please use plain text.

Level 1

Level 1
DefiniteWit
Posts: 5
Registered: ‎06-06-2012
Message 10 of 76 (15,280 Views)

Re: Error Code 80023102

Not working for me either. I got money Sony, start fixing this bologna.

Please use plain text.
This widget could not be displayed.
Announcements

Welcome to the PlayStation Network Technical Help Forum!

Here you can post questions regarding any technical problem you may be having with the PlaySation Network.

Before you post you can search for your query as it may have already been answered. You can also try our FAQ's when looking for help.

To use this board, simply post your question and wait for it to be answered. Your question may be given an ‘Accepted Solution’ – this is an answer which has been accepted as the best solution to your problem.

Recent News