PlayStation®Network Technical Solutions

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Ever since system update 3.56 I cannot connect to PSN.

Since the update I have been unable to connect to PSN.

Keep getting The connection with PSN timed out error messages.

Yet I can browse the internet on the same PS3 and also could download Qriocity software and its 1.01 update.

This is frustrating as all was well prior to this update.

 

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Re: Ever since system update 3.56 I cannot connect to PSN.

do you get any error number at all ?

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Re: Ever since system update 3.56 I cannot connect to PSN.


stev418 wrote:

do you get any error number at all ?


No error numbers.

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Re: Ever since system update 3.56 I cannot connect to PSN.

Did you try turning your modem off and on again?



regards
Rob
RandAPle4 on a tombstone because I get killed alot.Dear Sony, please let me take Singstar off my XMB.
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Re: Ever since system update 3.56 I cannot connect to PSN.

System>system settings>restore default settings..........then re-configure ALL settings

This will not NOT delete any data btw
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Re: Ever since system update 3.56 I cannot connect to PSN.

The issue was the firewall was turned back on my router.

I did have this off but for some reason the setting was not permanently saved.

The router was recently rebooted to resolve a separate issue and coincidently was just before I updated the ps3.

So now I know that its a firewall issue much like P2P.

Is there some kind of port forwarding I need to configure for PSN if I have my firewall turned back on? 

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Level 4

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braydonh87
Posts: 265
Registered: ‎21-07-2010
Message 7 of 10 (508 Views)

Re: Ever since system update 3.56 I cannot connect to PSN.

You can definatley try port forwarding. The PSN ports are as follows:

 

TCP: 80, 443, 5223
UDP: 3478, 3479, 3658

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Re: Ever since system update 3.56 I cannot connect to PSN.

 

What brand/model is your modem&/router?

 

What are the results (all the results) of an Internet Connection Test?

 

Settings > Network Settings > Internet Connection Test

 

 

 



regards
Rob
RandAPle4 on a tombstone because I get killed alot.Dear Sony, please let me take Singstar off my XMB.
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Re: Ever since system update 3.56 I cannot connect to PSN.

Thanks braydonh87. Those ports are also mentioned here.

I have forwarded these ports and now PSN works with with Firewall on.

 

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Level 4

Level 4
braydonh87
Posts: 265
Registered: ‎21-07-2010
Message 10 of 10 (449 Views)

Re: Ever since system update 3.56 I cannot connect to PSN.

Good to hear that resolved the issue.
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