PlayStation®Network Technical Help

[BayCityRollin]

It has been offline about a week now. I thought it sucked when the stats wouldn't update, but this is much worse. I also looked and it is still for sale, and says online head to head, which at this point is false advertising.

[Javro_07]

So I called Sony yesterday to just ask if the servers are shut down or to try and figure out when the game might be working again. The guy I talked to assured me the servers were fine and said it was my router configuration (I'm NAT2), even though I told him I was playing fine a week or so ago with same set up and have never had any problems with any other games. He told me to put Ps3 into DMZ mode,thus becoming NAT1 and it would solve my problem.Well i'm now Nat1 and still can't play HVB. Which leads me to believe he was wrong and the servers are down. If anybody has other suggestions to get this to work please share. (; I'm in North America with digital version of the game if it matters.

[nikkig666]

Its still offline........why cant they just admit they messed up and are working on it

[BayCityRollin]

The thing that makes it really frustrating, is that we don't even know if they are working on it.  I've posted across multiple threads now, and not seen comments from anyone associated with Sony. Not since this outage anyway. This apparently happened in 2010 as well.

[BayCityRollin]

Okay, I got a response from Rabidwalker! He said that he will look into it. Keeping fingers crossed.

[POISONMAN1]

i have the same problem but this is i really have a problem i have 85% trophys i check see what i needed saying there are no trophies i called sony they told me if i wanna to rebuild my database im i will lose all my ranks level and my trophies on level 19 got 3206 trophies t i told them no i want to keep it doese anyone have this problem

[Javro_07]

@poisionman1 Go to game with DLC trophies like GTA4.Then click X to view trophies and then push triangle.You'll see a "Group Content" setting.Set it to "ALL". I believe that will fix your problem. Also you can't lose your trophies no matter what you delete as long as you got them synced.Can potentially lose your game progress though. @baycityrollin-good news indeed. "crossing fingers"

[simpleman11858]

ALRIGHT PLAYSTATION NETWORK ITS BEEN 5 WEEKS NOW, AND I STILL AM UNABLE TO GET ONLINE 

TO PLAY MY HIGH VOLICITY BOWLING GAME  THAT I BOUGHT AND PAID FOR A LONG TIME AGO.

CAN SOMEONE AT THE PLAYSTATION NETWORK AT LEAST GIVE ITS CUSTOMERS A VALID REASON FOR THIS PROBLEM AND MAYBE A TRUTHFULL ANSWER WHEN THE OUTAGE MIGHT BE FIXED?

I HAHE THOURGHLY ENJOYED THIS GAME AND WOULD REALLY LIKE TO GET BACK AND ENJOY IT MORE WITH MY ONLINE FRIENDS I'VE COME TO KNOW WHILE ENJOYING THE ONLINE PLAY .

THANK YOU MR.LYNN WHITE /SULPHUR SPRINGS TEXAS

[simpleman11858]

THIS IS SIMPLEMAN11858 AND ILL TELL YOU MY ONLINE PLAY HASENT  BEEN WORKING FOR THE

LAST 5 WEEKS OR BETTER. AND IT UPSETS ME THAT NO ONE AT THE PLAYSTATION NETWORK 

SEEMS TO KNOW WHAT THE PROBLEM IS OR EVEN WHEN IT WILL BE BACK UP AND WORKING .

I MEAN COME ON THESE PEOPLE ARE HIGH PAID COMPUTER TECH'S. I BELIVE THEY ACTUALY

DO KNOW AND THEY ARE PLAYING DUMB WITH US THE CONSUMERS. SHAME OR YOU PLAYSTATION NETWORK, WE DONT HAVE A MONEY TREE GROWING IN THE BACKYARD. LET'S ALL STOP BUYING PRODUCTS THAT SAY PLAYSTATION ON THEM AND MAYBE SOME LOST SALES FROM PRODUCT 

NOT BEING BOUGHT  FROM RETAIL STORES AND THE PLAYSTATION NETWORK  JUST MIGHT

GET SOMEONE AT THE PLAYSTATION NETWORK OFF THEIR FAT WALLETS AND TELL US THE CONSUMERS WHAT THE PROBLEM IS OR BETTER YET WHEN ITS GOING TO BE BACK UP AND WORKING INSTEAD OF ACTING LIKE #1THEY DIDNT KNOW THERE WAS A PROBLEM OR #2

IT MUST BE ON THE SERVERS END. THEY KNOW WHAT THE PROBLEM IS AND THEY NEED TO OWN UP TO THE FACT "WELL HERES ANOTHER MAL FUNCTION IN THE DAM SYSTEM. RAISE CANE WITH THEM 1-800-345-7669 GIVE THEM A PEICE OF YOUR MIND. AFTER ALL THEY TOOK OUR HARD EARNED CASH DIDNT THEY?    (simpleman118) HOPE U CAN GET RESULTS I HAVE BEEN UNABLE

SONER OR LATER THEY WILL HAVE TO FIX THE PROBLEM . WE ALL HOPE SO ANYWAY. 

[simpleman11858]

YEAH I KNOW WHAT YOUR SAYING . SONY LET US THE CONSUMERS DOWN AGAIN. SHAME OR YOU SCEA A THE PLAYSTATION NETWORK