PlayStation®Network Technical Help

[Mattiebo123]

Hmm, anyone done this with a Netgear router? It doesn't seem to be working for me

edit: i've put it into a DMZ accoriding to my router, and the PS3 is finding the IP adress during testing, but it fails with a DNS error when trying to connect to the internet.

[TTDegs]

When you say it is finding an ip - it might not be.

If you assign the ip manually in the ps3 setup, this 'fools' the network test into believing it has an ip - which then passes that part of the test

if the ps3 isn't really connected to the router properly though it then fails on the dns test

make sure that you have all the ip numbers 100% correct and that your ps3 is definitely connected to the router (wired or wireless?)

you may need to reboot the ps3 to make it reconnect

but yes, this method does work with netgear routers

[Mulletino]

Also, use an IP address outside of that of the DHCP range, some routers throw a right fit if you bung an address in the DMZ if it's also in the dynamically assigned range. It may pass all the tests but fail to work properly.

You may have to shorten the address range in the DHCP pool on your router for this, i.e change it so it only automagically assigns 192.168.100.2 to 192.168.100.64  - you won't be requiring 64 devices attached at once anyway (if there is no range option just change the subnet mask of the DHCP pool to something like 255.255.255.192). Then give the PS3 the static address of 192.168.100.100 (but can be anything above the DHCP range) and put that in the DMZ.

[Mattiebo123]

Thanks for the help I'll try it again today.

With the DHCP server, there are 2 fields, 'starting IP address' and 'ending IP address'. Starting has 2 at the end and ending has 254. Should i still increase the number, and on which one should i do it?

thanks.

[Mulletino]

Change the "ending" IP address to .32 or something then make sure the static address (also in the DMZ) is higher than that.

[Mattiebo123]

Ooh, I don't really know why, but I tried it again an it's working now my download speed has gone from 2.3 to 8.1

thanks for the help, time for me to test this out

[Neon_Tigers]

I have a Netgear router and connect to my ps3 with wireless. Before I put my ps3 into a dmz MW2 said that my Nat type was open but I was still disconnecting, now after I put my ps3 into a dmz I now have a Nat type of moderate and I am still disconnecting, any ideas ?

[Mulletino]

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Neon_Tigers wrote:

I have a Netgear router and connect to my ps3 with wireless. Before I put my ps3 into a dmz MW2 said that my Nat type was open but I was still disconnecting, now after I put my ps3 into a dmz I now have a Nat type of moderate and I am still disconnecting, any ideas ?

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Try changing your wireless channel to one further away than you are currently using. You can use Netstumbler on a PC to tell you what channels are in use nearby. If that doesn't clear it up then it's possibly an ISP issue, it would be worth checking your router logs to see if it keeps having to reconnect there, if so then you should try an "isolation test" which means unplug ALL other devices from the phone lines except the modem, this is of course assuming you're using ADSL. This will tell you if there is a fault on one of th eextensions or a device attached to one. If that doesn't improve you will need to contact your ISP, it could be a line issue or possibly a routing issue. As with all troubleshooting, you're going to have to work on it one step at a time and performing these tests first should narrow things down a bit.

[DominionMR]

hi

i have separate post about ip frags

i was trying to sort it out but no success ntu on router are automatic by default i have no option to change em

so i did everything u desribed above but i still get my router ip frag message or error 80029020

what should i do

if u feel like helping out please check my separate post i got all the info i have there

thanx

[Mulletino]

The MTU is the maximum packet size that the device will allow. If the MTU on your PS3 is greater than the MTU size on your router (or your ISPs link) then you will get that message.

The ideal MTU size depends upon your type of connection (cable/ADSL etc) and the MTU size your ISP is using. 1492 is usually pretty much normal for ADSL but allowing for overheads it can help to set it to 1450.

You can adjust this in your PS3 network settings, try 1450 and see if you still get that error.