PlayStation®Network Technical Solutions

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kizmellor001
Posts: 1
Registered: ‎12-07-2012
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MasterCard billing information not accepted

I am trying to edit my billing information for my MasterCard. I have ensured all fields (card number, holder name, address etc.) are exactly correct and as they appear on credit card statements, yet every time I try to add funds to the wallet, I get the message "unable to add funds to your wallet", or "error 80023102". This is extremely frustrating as I know all the fields are correct. Any help would be greatly appreciated, and would help me to continue making purchases on the PS store.
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Re: MasterCard billing information not accepted

[ Edited ]

80023102 means "can't connect to Playstation Network."

It may be an intermittent connection.

 

What kind of internet connection are you using?

 

What brand/model is your modem&/router?

 

What are the results of an Internet Connection Test?

 

Settings > Network Settings > Internet Connection Test



regards
Rob
RandAPle4 on a tombstone because I get killed alot.Dear Sony, please let me take Singstar off my XMB.
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