PlayStation®Network Technical Solutions

[igoe22]

My ps3 wont let me sign into my account. The email address i had when i first used the ps3 doesnt exsist anymore. My new account it wont let me sign in cause it says i cant sign into someone else account. How do i get the ps3 to forget my old account?

[stupidbunnysuit · Accepted solution]

Hi igoe22,

It might be best to first contact your local PlayStation Support centre to see if your old account can be recovered.

Once you sign into a local 'User' on your PS3, that SEN account is then associated with that user.

If you delete that user, you will lose all progress and anything associated with that account, including purchased content.

If you do not need that user anymore, or wish to add another user / SEN account - then simply go to the 'Users' column, and if you're logged in, you'll see "Create New User".

Once logged into the new 'User' - you'll see 'Sign Up' - then create a whole brand new SEN account for user on the PlayStation.

-sbs