PlayStation®Network Technical Help

[THE-SHARK_III]

Hi everybody

I have a big problem with my internet connection there comes an errorcode DNS 80710102.

I have reset my Router but still my console ask me there is no Internetcabel on my PS3, the same is when i try it with the Wlan option!!!

So now my question is it possible there is someting brokke inside?? An Chip or something

Sry my basic englisch.

I hope anybody can help me with this kind of Problem

[SuperFastZombie · Accepted solution]

Hello THE-SHARK_III

This error code is is displayed when there is a connection time out when the playstation 3 attempts to connect to your ISP's Domain Name Server (DNS). In order to resolve this issue please check the following:

• Do you have a working internet connection (can you connect successfully to the internet using a PC)?]

• Have you reconfigured your network settings (deleted existing settings and created a new set?)

• Does your ISP prohibit access to secure pages as a default setting?

• Within [Network Settings], is the Primary DNS being detected?

If the Primary DNS is displayed as 0.0.0.0 or is blank, the DNS is not being detected automatically. If this is the case please contact your ISP and ask for their DNS address. Once you have this, you should then manually input the address into your network settings.

If you are still unable to connect to the PlayStation Network after attempting the above solution, please contact PlayStation Support for further assistance. 

SFZ

[THE-SHARK_III]

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SuperFastZombie wrote:

Hello THE-SHARK_III

This error code is is displayed when there is a connection time out when the playstation 3 attempts to connect to your ISP's Domain Name Server (DNS). In order to resolve this issue please check the following:

• Do you have a working internet connection (can you connect successfully to the internet using a PC)?]

Yes.

• Have you reconfigured your network settings (deleted existing settings and created a new set?)

yes it is totaly strange i reset my router but i hv still this part of error.

• Does your ISP prohibit access to secure pages as a default setting?

• Within [Network Settings], is the Primary DNS being detected?

Yes

If the Primary DNS is displayed as 0.0.0.0 or is blank, the DNS is not being detected automatically. If this is the case please contact your ISP and ask for their DNS address. Once you have this, you should then manually input the address into your network settings.

i still knew my DNS adress and put in there in the mask but no suscess

If you are still unable to connect to the PlayStation Network after attempting the above solution, please contact PlayStation Support for further assistance. 

SFZ

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No suscess at all but thanks for u help, i hv somethin in my mind it as can be..

Hv a nice day

[DEAD_NAN_2]

need help interconection