PlayStation®Network Technical Help

[evilsoilder21]

I have recently paid for a £5 wallet top up for my psn account yesterday but when i go to redeem the code it says invalid code or error code 80023156 even though i just bought it yesterday and tried it on the same day and also it now does it for any promoitonal code i try to enter.

[buckfastkid78]

same thing happened to me, bought it only a couple of hours ago

[bigjasp71]

I just came here looking for customer service number as I bought a £10 and £5 voucher yesterday morning, the £10 voucher went on fine the £5 voucher I tried to redeem said the code was invalid. Once I can find the UK customer service number I'll give them a call.

[buckfastkid78 · Accepted solution]

the number is 0845 345 0335 just got it from gamestation cause of redeeming codes not working, gamestation said it was a fault causing their system to go down for half an hour yesterday, pointless calling until wednesday as it's closed mon tue for some stupid jubilee nonsense. also bought another voucher just going to test out. 

[bigjasp71]

Yeah it was Gamestation I bought mine from too, thanks for the phone number, you're right about waiting until Wednesday, country will be at a standstill.

[Ikikar]

This happened to me as well, but I got my voucher from GAME, not gamestation. Is it the same problem?

And does anyone know if they are going to refund these? I don't want to see £5 just disappear like that

[bigjasp71]

Ok, so I spoke to Sony customer services who advised in my case that the top up I bought on Fruday 1st June, was already used on the 28th May. So looks like a trip back to Gamestation and see what they say.