PlayStation®Network Technical Solutions

[opidoopi_banoobi]

I found this thanks to McMicka, can we please have this stickied as I always find this extremely helpful! Thanks!

0710102 - DNS Error; No DSN server available.

8013030 - System Error due to failed update download

80010001 - Major Error , Game ability stopped

80010006 - An error occurred during the start operation (corrupted folding install)

80010007 - An error occurred during the start operation (during disc swap tests)

8001000B - it happens when trying to establish wireless connection

80010017 - Can’t start BlueRay Game

8001050B - Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown

8001050D - An error during the start operation; Ps3 game swapped using the eject function and then play pressed quickly - ps3 game inserted again

8001050F - Hardware failure. Cannot update firmware or connect to internet.

80010510 - Will not play games installed on the hard drive

80010514 - Possibly reading blu-ray disc problem

80010516 - An error occurred during the start operation; Ps1 game swapped using the eject function and then play pressed quickly - ps1 game inserted again

80023101 - Unknown

80028E07 - which pops up when i try to update to 1.93 and says that i have been disconnected from the server

80028EA5 - User cannot connect to PS3 network

80028EA6 - Connection error , Possible Proxy error power cord. Then shut off your modem/router, for about 5 minutes, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection.

80028EA8 - Seems to mean unable to authorize isp account details

80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automatic,

80028F17 - Ps2 disc Boot Error , An error occurred during the start operation; Ps2 game swapped using the eject function and then play pressed quickly - Backup ps2 game inserted again

80028F18 - Ps2 Disc Error, unsupported disc; eg. Utility discs, BB discs, IQ Remix game etc. ode).

80028F19 - PS2 Disc Error , fsck; the internal PS2 disk got corrupted and I guess that you can use HDD utility disc to fix it

80028F1A - Ps2 Disc Error , invalbnnetcfg; network config error

80029023 - Exchanging Key Information exchange has timed out

80029024 - “The attempt to obtain an IP address has timed out”.

80029301 - An error occurred during the delete operation (attempting to delete some ps2 homebrew from virtual mem card)

80029501 - connection

80029509 - When the PSN network is down for maintenance.

80029513 - This content cannot be accessed on your account (80029513)

80029516 - Sign in to PLAYSTATION-Network (needed for some games or Ps3 processes - have to sign in to use them)

80029564 - Downloaded game will not install

80029751 - warhawk wont start but eveything else seems ok

80029945 - Can’t playback burn BD movie

80029946 - Attempting to play burnt Dual layer NTSC disc on a PAL ps3 ( workarounds is to transfer files to ps3 via TVersity )

80029C68 - Corrupt data usually on external device

8002A10B. It shows up when I try to view my friends trophies, profile etc.

8002A10D - Unable to Add friend in XMB

8002A4A6 - Cannot load game to play online

8002A515 - Error Signing in

8002A524 - connection

8002A548 - Unable to remain logged in - either to game or server

8002A705 - Unable to connect to server/host. Check router port configuration.

8002AD23 - Unknown

8002AD3D - Cannot Log into PSN - Is the PSN down? Try manually configuring your PS3 IP info. Try disabling medai server connection in the PS3.

8002B241 - DVI has no audio.

8002B71A - Possible NAT Error , Can log onto Game Server but can’t join game and can’t host game

8002F994 - Too many people downloading the update (download it later on)

8002F997 - Can not update XMB firmware

80030001 - Deleting messages from inbox

8003041F - An error occurred during the copy operation (using media server)

80030517 - It seems to happen when you copy large media files.

8003051E - Game will not save

80030920 - An error occurred during the copy operation, the file may be corrupt or there isn't enough memory (Try copying data from original source)

80031150 - "Setting information is corrupted.Press the x button to repair and restore default"

80031601 - Error Creating Account

8013013D - “A connection error has occurred” - May be to do with the SSID of the Router or signal strength if the connection drops Putting the PS3 into DMZ may help - otherwise check WPA key Ps3 can’t handle WPA2 only WPA or none

8013013D - connection

8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA. - Otherwise disable security

80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.

8013030F - Access Point not detected

8041040F - Communication with the server failed. A dsn error has occured.

80410418 - DNS Error

80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.

80710016 - Playstation Network is down.

80710092 - “An error has occurred. you’ve been signed out from the ps network” , "Media Server Error: A network error has occurred (80710092)"

80710101 - Connection error

80710102 - IP conflict , PS3 Cannot connect to the router with current IP information - Try rebooting your router

807101FF - An error occurred during communication with the server. This is a DNS error - This is a DNS error

8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back switch and completely remove the power cord. Shut off your modem/router, for approx. 5 minutes, then turn the modem back up first and let it sync. Then turn the router back on (if you're using one) and let it sync. Reconnect your power cable and flip the back switch up again. Then make a new network connection

80710541 - The connection to the server timed out.

80710723 - Possible Port Error - Try opening ports , TCP port: 80, 443, 5223 and UDP port: 3478, 3479, 3658. or add Ps3 to DMZ

80710A06 - An error occurred during the install operation (error when downloading game from PSN - network error occured

80710B23 - PS3 Network is Down or PS3 Network is too busy to respond

80710D23 - Turn the PS3 off for approx. 30 minutes with the power toggle, not standby mode

81019002 - Error copying saves from location A to location B not open to connect to store but PS3 can connect to internet.

Message Edited by Pretoria on 29-10-2009 03:34 PM

[dessy]

I agree.

MODs - please Sticky.

[gavsta72]

I thought it was stickied ages ago, but looking around its obviously not !!

I reckon it needs to be stickied also.........could come in handy which is why i printed it  

[opidoopi_banoobi]

/edited

Sticky this post ay...

Message Edited by Pretoria on 29-10-2009 03:33 PM

[CharcoalDragon]

the original thread is here

http://www.community.eu.playstation.com/playstationeu/board/message?board.id=bANZ_announcements_help... 

[opidoopi_banoobi]

Thank you kindly pretoria

[badmaori]

plz give me some info on why ps3 stopped working..when i push power button 2 switch it on..it will shut down straight away

[Zesty_Nachos]

As suggested it's best that you contact our support centre where a member of our support team will assist you further. Please be in front of the console when you contact us so that we can go through troubleshooting if possible.

For Australia the number is 1300 365 911 and New Zealand is 09 415 2447.

[superninja6499]

I need to pick your brains.... I get two different error messages the first is 80710B23 & the second is 80710704.  I am told that my username (email address) or P/W is incorrect for PSN . I have used the same username and P/W on my PC with no problems . I have disabled media servers I have changed the MTU.  I am using bigpond wireless the signal is good. This only happened on Friday night when I updated to 3.30 I have only been playing  mw2 it worked fine all w/end, & now the wifi light stays on constantly.  I also tried my back-up ps3 (which is a fat 60 & I get the same thing)

Can anyone tell me what I am doing wrong....

[Toots4You]

@superninja6499

I have a mate who also has Bigpond and gets the 80710B23 error. He has the Thompson modem/router they give out. When he gets that error all he does is restart his modem until his internet light comes back on then restarts his playstation. After that he is able to log in without a problem.

Not sure what is happening with your signin ID or password being wrong through, I would probably try resetting it through the forgot your password area on the bottom of the screen when you try to sign in.

If you are still having problems after that, call the guys at the Sony call centre and they might have to help you further.