PlayStation®Network Technical Help

[HUNTONE1970]

my son restarted the playstation and it removed everything off the system all the accounts have gone and i dont remember my old email address to log on i have a new email address now but dont no how to get my old account to log on under it to play the games online is there any way yous could help

[fi8767]

Call up sony customer support and explain, they should be able to help you out

Its 0844 736 0595 for the UK

For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

[strangeplaice]

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fi8767 wrote:

Call up sony customer support and explain, they should be able to help you out

Its 0844 736 0595 for the UK

For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

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When you contact them they will ask questions about the account and details to verify your identity. If they can't prove it from the phone call they may ask you to provide a form of ID as proof.