on 22-06-2012 03:20 PM
Så, jeg skulle kjøpe Lego Batman 2, og jeg antok at den jeg fant i PS store var til Playstation 3 og jeg kom ved et uhell til å kjøpe det til PS Vita.
Noen som vet om det er mulig å få refundert pengene mine eller evt endret bestillingen?
Noen som vet hvem jeg kan kontakte?
22-06-2012 03:38 PM - edited 22-06-2012 03:38 PM
on 22-06-2012 03:39 PM
Hej
Jeg vil foreslå dig, at du kontakter PlayStation Support. Du finder e-mail adresse og telefonnummer til din lokale support her.
on 10-07-2012 02:34 PM
Hei
Jeg har også gjordt samme feilen
Nå har jeg sendt ein mail til kunde service, får håpe det ordner seg.
on 12-07-2012 07:22 PM
Nå har jeg snakket med kundeservice om feilkjøpet, svaret var:
Hi,
Thank you for your e-mail regarding PlayStation Store. I was sorry to learn of the difficulties that you have experienced when purchasing content from the PlayStation Store.
I understand from your e-mail that you would like a refund for your recent purchase from the PlayStation Store. Regrettably, as stated in the Terms of Service, we are unable to offer a refund for any purchase made on the PlayStation Store. The product description clearly states “Compatible with PS™Vita (PlayStation®Vita) only.”
Our Terms of Service can be found at: http://legaldoc.dl.playstation.net/ps3-eula/psn/e/
Although PlayStation Network can be accessed from a PlayStation 3 console, the content may be specifically compatible with other devices, such as PS®Vita, therefore the product description “…PS Vita…ONLY.”
Should you experience any other problems please don’t hesitate to contact us.
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