PlayStation®Network

[MEMNOCHlaDEVIL]

Hi,

I've forgotten the password for my old ps account in Australia, and the email address no longer exists as i left my isp and my ideot partner registered the account with the isp's provided email address.

I have no option to answer a secret question, only to have a password reset sent to my non existant email address.

Also I live in London now so I don't really want to call the sony customer help line in Australia as would cost me a fortune.

Can I call sony Uk to get my Australian ps account back? Or do I have to call the Australian Sony, and if i do is there an international number to call?

Thanks

Lauren

[RandAPle4 · Accepted solution]

Call the UK number and find out. I'm sure they'd be happy to help. (Well, as happy as anyone providing any kind of service in England gets anyway.)

[crash987]

im sure if u call any PAL help line u could get ur account info from them as the AU, NZ, UK and so on are all linked together on some kind of same server. but give it a shot and see if they can help you out

[Renze]

Replace PAL with SCEE, and yes, they're all on the same server somewhere in London, if I remember correctly.

(Obsolete analog television broadcast standards don't really apply here.)

[stupidbunnysuit]

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RandAPle4 wrote:

Call the UK number and find out. I'm sure they'd be happy to help. (Well, as happy as anyone providing any kind of service in England gets anyway.)

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What he said ^

They'll either say yes or no.

If you need to call Australia, check out calling cards or alternate methods of phone calling. Generally you can get away with calling internationally pretty cheaply these days, if done right.

Ensure you have an alternate & unique email address available when calling.

Check here for contact details.

For reference:

Australia: 1300 365 911
New Zealand: 09 415 2447

-sbs

[RaTe_Mahhh]

i have a simler problem some hacked my account and he changed my passwerd and email now i cant log in to my psn account.i called sony and i had to comfirm my account so i sent them an email with my account info but no replay.i call the the next day and they said they never receved the the email.