on 11-05-2012 09:47 AM
A few months ago i posted in this section about a problem where certain items only appeared in the store download list & the the ones that was not showing in there showed up under the download list under account management but now all item from the 10/2/2011 - 9-2-2012 are not showing they are completely gone what makes matters worst is the store download list states i have 1277 items but the download list under account management states i have 1279 items *****? i should have well over 2300 items in my download list but as you can see i don't,
what do i do? i have already contact tech support on the 1300 365 911 about the problem & all i got was what kind of items am i trying to download i keep on getting that & i keep on trying to explain that theres 1 years or more worth of items completely missing finally he was going to get someone to ring me back which they have not yet.
I have just checked sen website the missing items i can see on there but not though the ps3 though alot of the items i can view on the ps3 i can't see them on the sen website, i don't know what sony did but they have screwed my account.
on 12-05-2012 04:46 AM
Sorry to hear of this issue.
If you've spoken to your local PlayStation Support Centre, chances are they're waiting to hear back from the Networks team before they're able to advise what may be causing this.
It definitely doesn't sound like a usual issue at all, I'm sure it will get properly resolved for you though
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