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25 Jan 2013

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Playstation Staff

PSP E1000 (Street) White screen

3 Replies 1,313 Views Created 25-01-2013

Hello everybody! First post, so please be gentle....

I have been given the above console by a friend for me lad to use. Battery light charges fine, but when I turn it on I can hear the sounds from the menu but the screen stays white. Is there anything I can do to remedy this?

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Playstation Staff

Re: PSP E1000 (Street) White screen

Is the screen a distorted white? (as if there's things on it).

The console hasn't been dropped/thrown has it?
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Playstation Staff

Re: PSP E1000 (Street) White screen

Oops, apologies for not replying. Little bairns woke up....

no, screen is a pure white and I cannot see the xbar, or whatever it is called. Makes the sounds as though its working, but cannot see anything at any angle.

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Level 13
 
Playstation Staff

Re: PSP E1000 (Street) White screen

That sounds like either a fault with the screen has developed or some part of the screens wiring has been damaged.

 

You will probably be best calling Customer Support as they should be able to repair/replace it for you free of charge provided it's under a year old.

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