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06 Jun 2009
By adamE22

adamE22

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"you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

[ Edited ]
44 Replies 47,569 Views edited 07-06-2009

I can sign onto the website using the sub-account sign-in ID and password, but when i try to sign in using the sub-accounts sign-in ID on my PSP so i can play online i just says:

 

"You cannot sign in using another user's sign-in ID (e-mail address)."

 

 i just dont know what to do.   can you please help me

 

 

Message Edited by adamE22 on 07-06-2009 12:36 AM
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02
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silent-viper

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It may be because you have already signed into your PSP using your Master account.

 

Im only taking a guess though, sorry.

Message Edited by silent-viper on 07-06-2009 01:04 AM
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Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

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adamE22

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Im not, i go back to the main screen and go onto the playstation networks drop down menu thingy and i click on the account managment. Then it askes me to sign in. So it cant be that. Iv tried logging into the sub-account there, and in game when it askes to sign in, but it keepscoming up with:

 "you cannot sign in using another user's sign-in ID (e-mail address)."

 

(btw, when ever i do go to sign in, it comes up with the master account information and pass already there and i can sign in then, but when ever i change it to the sub account sign-in ID and the password, it dosent work)

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Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

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Royston99

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has their already been an account active on the psp? if so, log in, press triangle on account management, delete account (dont worry, account will remain but it wont b on the console), then click "sign up" then existing account, then put in the details of the account u want to use. hope this helps

Re: Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

--------------------------------------------------------------------
Coventry City FC Fan, BSc Hons in Computer Science.
PS1 original, PS2 original & slim, PS3 original & slim, PSP original, PSVita Day 1, PS4 Day 1 Player Edition bundle #4ThePlayers
YouTube Channel - Gaming | Sporting Events | Music Events
02
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SerpentRaptor

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I have this problem to. After a took my PSP to a mates house (who I cant seem to track down, hes lives in another town), it had a different email for my psn account and resistance online sign in. However, it DOESN'T work when I sign in with it. So I tried putting my own account info in, and it says "you cannot sign in using another user's sign-in ID (e-mail address)".

 

I need some help please.

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Royston99

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1) Go to "Account Management" and press triangle. (Dont need 2 sign in)
2) Choose "Delete Account" (it just deactivates it off ur psp).
3) Choose "Sign Up" and then "Existing Account".
4) Put in your account details and choose ok.
5) You can now sign into your account.

Re: Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

--------------------------------------------------------------------
Coventry City FC Fan, BSc Hons in Computer Science.
PS1 original, PS2 original & slim, PS3 original & slim, PSP original, PSVita Day 1, PS4 Day 1 Player Edition bundle #4ThePlayers
YouTube Channel - Gaming | Sporting Events | Music Events
02
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chocwizzz

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Thank you, thank you, thank you!!!

 

I went to a friend's house and he used my PSP to log onto his account when I had never done it myself (never even set up an account).  Then when I tried to do it myself, and I set up an account using my computer, I couldn't log on from my PSP because all I got was this error message.  I wasted hours struggling with it.  I am really ANGRY with my friend because I told him not to use my PSP on the internet.

 

I put the error message into Google and this thread was the top hit.  I did what you said and the problem is solved!  HOORAY!!!

 

Thank you, thank you, thank you, Royston 99, you are a saviour!

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Royston99

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No problem, glad i can help!
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Re: Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

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Coventry City FC Fan, BSc Hons in Computer Science.
PS1 original, PS2 original & slim, PS3 original & slim, PSP original, PSVita Day 1, PS4 Day 1 Player Edition bundle #4ThePlayers
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ChungFlawless

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hii i have the same problem because i sold my psp go to my friend however even though he's logged on to his account how comes he can't play the games that i have downloaded on the psp go?

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Royston99

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You need to be signed into the account the games were downloaded on. so games u got can only be played when ur account is active on the console
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Re: Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

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Coventry City FC Fan, BSc Hons in Computer Science.
PS1 original, PS2 original & slim, PS3 original & slim, PSP original, PSVita Day 1, PS4 Day 1 Player Edition bundle #4ThePlayers
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boscliker5

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hi, I can't sign in using my master account to change the parental controls on my ps3. It sais you cannot sig. In usianother per users sign in id. Help! I tried account management but all it sais when I click triangle is sign out and auto sign in, out....   Help

 

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spectre51

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Hi boscliker5

Have you tried signing the master account in on a different user account(e.g. user 2) on the PS3 tor creating one to do so.
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Royston99

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boscliker5 wrote:

hi, I can't sign in using my master account to change the parental controls on my ps3. It sais you cannot sig. In usianother per users sign in id. Help! I tried account management but all it sais when I click triangle is sign out and auto sign in, out....   Help

 


 

On the PS3, the process is slightly different. You cannot remove a PSN ID from a logon, you have to create a new user.

 

To do this, scroll all the way to the left, to the Users menu. Now, off the top of my head, i think there is a "New User" icon... if not, press Triangle, and then create new user.

 

Now, on this user, you can assign a new PSN ID to it, so access the account you wish to on this 1, and voila! should work.

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Re: Re: "you cannot sign in using another user's sign-in ID (e-mail address). What do i do???

--------------------------------------------------------------------
Coventry City FC Fan, BSc Hons in Computer Science.
PS1 original, PS2 original & slim, PS3 original & slim, PSP original, PSVita Day 1, PS4 Day 1 Player Edition bundle #4ThePlayers
YouTube Channel - Gaming | Sporting Events | Music Events
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Mattnuggets

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whats if i cant sign in using my original psn account because the password expired

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tj4_001

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Thanks, u r a god yute. I was getting ***** off with this problem until i read ur solutions. Thanks again.   IT WORKS - i suggest anyone who's had this to try ur remedy.

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icuicyyy

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you are a life saver my friend thank you so much

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I thank you with my heart and soul, you are my psn saver !

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sleepeatgame

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thank you so much this has helped me alot

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HollowMirage

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Dude... nothing opens when i press Triangle on account management i really wanna use a diffrent account on this user please help >.>

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Thanks! :smileyhappy:

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Berty099

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its still not happening for me?

 

i brought a couple of classic ps one games a few years back on one account and when i brought a ps3 i forgot my first account information so created a new account.

 

i brought resident evil directors cut with my new account and it works fine on my psp but when i try to play the old ps one games its says i cant play them on this account so i tried your method and signed in with my old account but it still doesnt work?? HELP

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