PlayStation®Store Games

[OmegaX0]

Still nothing. A bunch of lobotomized chimps could handle this better.

Perhaps Sony thinks we will just go away if they ignore us long enough.

[Mr_Marty84]

Yeah indeed. it's their store, so they should make it work. I got from a mod on twitter that if it isn't solved yet we should call Sony helpdesk. Why pay more money for something that isn't our fault:

Here is the twitter message:

@MrMarty84 The DLC has been updated on the store so deleting and reinstalling should work, if this doesn't you will need to speak to support

If I delete the file,  I need to download it from the store again, but the bundle isn't there anymore. Only in my transaction history, and that is just only The Ballad of Gay Tony

This isn't a good service from sony. They should just fix it. They can look at the psn transactions of the GTA Bundle. So they can see who purchased it before it was fixed. Give us a code so we can download it or simply a refund

[SuperNellie]

Rang them yesterday, told me to delete game data, and re download. Did it, still doesn't work. I only have The Ballad of Gay Tony in my download list. I'm going to ring them again and Monday, I am not happy. Has Sony not learnt anything from the past few months? I seriously have lost a lot of respect and trust in Sony.

[Monkey_Man_77]

I rang them on Monday and the problem was resolved within 24 hours. They were very helpful but maybe I was just one of the lucky ones.

[drol_52]

Woke up to find both DLCs in my download list. Finally. 

I didn't want to phone, like others, but it can still be resolved if you email them telling them you can't phone and they'll ask you for various account details. Mine was fixed within a few days of that.

I'm just hoping everyone else manages to get this fixed soon too, it's been far too long.

[Mr_Marty84]

Do you have an email adres of sony. Can't seem to find one

[DikkeBeer]

for some reason i can't find a mail-address for dutch customers...

[Mr_Marty84]

yeah I mailed them as well, Just waiting for a response.

I'll post here again if I got a mail from them or that the problem has been solved

[mckan1]

hi, I send 3 mail and nothing. Yesterday I call to local customer service (Poland) and now I have two DLC in my download list. I'll write when download is finishing.

[mckan1]

OK, everything is working!!