PlayStation®Store Games

[OmegaX0]

Mailed them 3 days ago, still no response.

[klompa]

I e-mailed two times but did not get answer (Finland) I finally desided to call the support. The guy on the phone was very helpful and told me that my e-mails were on queue so I would have gotten the answer eventually. Because I called them, they took care of my problem right away and in about 24 hrs I had both downloads on my download list.

So it seems that you can get it fixed via e-mail, but it's must faster when you call them.

[Mr_Marty84]

I mailed them as well and still no response. So I mailed the US helpdesk and they gave me the email adresses from the uk and Holland.

So the people who are interested in the emails:

UK: help@uk.playstation.com
Holland: customer.service@nl.scee.com

[DikkeBeer]

many thanks for the email address for dutch people!

nowhere to find, so added it to my contacts

[Mr_Marty84]

The people in the Netherlands that works for sony doesn't seem to understand what the problem is. I mailed them that I didn't get te complete GTA IV Bundle and that the bundle isn't in the store anymore.

They answered my question with: Just download it from your transaction list

Well obviously that doesn't work because it isn't there.

So I mailed them again, now I have to wait for a response

[Mr_Marty84]

Sorry for double post.. but wanted to tell that I now have the correct dlc for GTA. Mailed the dutch support again and they told me they would inform their english colleagues. They said they will contact me again if they get an answer. I checked later that day my download list and they were both there