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Hicks997
Posts: 99
Registered: ‎09-02-2008
Message 1 of 7 (170 Views)

Sly trilogy

I brought this when it was on discount (i think it was 12.99€). had already downloaded the first one on free as i am psn+.It has stopped working now so i go to redownload it so i can finish it. It has a blue shopping bag next to it and asking for 9.99€. Hi all anyone else found this problem.
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QuietlyWrong
Posts: 6,278
Registered: ‎20-08-2009
Message 2 of 7 (162 Views)

Re: Sly trilogy

First look in your download list to see if you can get it from there.

 

If not I think you'll need to contact Customer Services. :smileysad:

 

 

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Hicks997
Posts: 99
Registered: ‎09-02-2008
Message 3 of 7 (158 Views)

Re: Sly trilogy

Its not there.. i looked at my transactions and found it there so ill ring tomorrow.
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OrdosAlpha
Posts: 1,084
Registered: ‎23-08-2007
Message 4 of 7 (140 Views)

Re: Sly trilogy

I've got the same issue, Hicks997. Except, my Plus has got about 100+ days left before it expires. I purchased the trilogy when on offer, but also downloaded the first for free the previous week from the Plus section. Sly 2 & 3 have no expiration date, but Sly 1 still does. I too would like a solution to this.



My PSN Profile
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Hicks997
Posts: 99
Registered: ‎09-02-2008
Message 5 of 7 (131 Views)

Re: Sly trilogy

i rung sony and the bloke on the phone agrees with me as i have the transaction number. So he told me he's gonna get it sorted.. I refuse to repay for the first one when i have already brought the Trilogy. Ill keep you informed..
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Hicks997
Posts: 99
Registered: ‎09-02-2008
Message 6 of 7 (106 Views)

Re: Sly trilogy

Sony have very quickly reactivated sly 1 for me so i don't need to rebuy it. Now the trilogy show up with a red shopping bag. Thanks sony for this very quick response.. I recommend anyone with the same problem to contact sony.
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fowler002
Posts: 19
Registered: ‎23-08-2007
Message 7 of 7 (85 Views)

Re: Sly trilogy

I was wondering this as well as I bought the trilogy after I'd already got the 1st one on ps+, its showing an expiry date (got till start of december). will gill give sony a ring to see if they'll sort it out.

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