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seryass
Posts: 1
Registered: ‎15-12-2011
Message 1 of 5 (681 Views)

White Knight Chronicles 2 PS Store DLC problem

I was wondering please if someone could please investigate into the problems with the Georama parts in White Knight Chronicles 2.

 

A while back in the blog entry (link below) it mentioned that we would be able to purchase the new Georama parts but to date almost a month has passed and the problem has not been resolved. The in-game store which links to the PS store always gives an "Error obtaining product information" message and has done ever since the update for the game. Even the old Georama parts from the first game are now no longer purchasable and neither can we access the Online store in the Binding shop in the game which allows you to purchase the Prism tickets from the game instead of having to exit the game and access the PS store that way.

 

http://blog.eu.playstation.com/2011/11/24/white-knight-chronicles-ii-update/

 

Please can this problem be looked into as myself and my friends would really like to purchase the new Georama parts that we were promised.

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hypergoku
Posts: 1
Registered: ‎31-12-2011
Message 2 of 5 (571 Views)

Re : White Knight Chronicles 2 PS Store DLC problem

same here im really getting ***** bout this we stil don't have our online shop up and i really want those new houses of faria in my town this is ridiculus and we don't even get a reply on this plz fix this quick and reply to us its bin far to long now no patience left.

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Re : White Knight Chronicles 2 PS Store DLC problem

Any luck yet?

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Gamer-D2K
Posts: 2
Registered: ‎20-06-2012
Message 4 of 5 (219 Views)

Re: White Knight Chronicles 2 PS Store DLC problem

Just brought a jewellers pack (5) and money taken but not allowing to be downloaded. Comes up with no items available/no content. For goodness sake, sort out Sony if over a month. Contact game company and get this sorted. We have the right to the content and we can demand it. Get in gear and get us the remaining content. Also sort out error with ps+ as we cannot download freebies at moment as they keep corrupting since release of 4.25 and solutions given do not work. Customers may transfer to Xbox or the Nintendo wii. Pls sort these issues out. Do u understand the term customer service? Seems to be lacking as many ppl moan and complain about these issues. So what are we actually getting from it? We need answers and soon.
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OrdosAlpha
Posts: 1,072
Registered: ‎23-08-2007
Message 5 of 5 (210 Views)

Re: White Knight Chronicles 2 PS Store DLC problem

Not all store purchases result in a downloadable item. Some are actually classed as a service that's paired to your account the moment the transaction is complete. Check your services list in Account Management for an entry for WKC2.



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