PlayStation®Vita Technical Help

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awesomemazing5
Posts: 4
Registered: ‎25-05-2012
Message 1 of 7 (614 Views)

Black screen can't reset ps vita

[ Edited ]

my ps vita started out fine then it fell off my couch it got some weird triangle on the screen and it blocked part of my screen and I ignored it a few hours later i went back and part of the screen was blue along with the triangle so i tried to see if it would work in the morning but when i turned it on the screen was black not even the play station sign i charged it and the only thing I got was the blue light any ideas and don't say press the power button for 30 seconds to reset it because theres no screen:Ninja:

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awesomemazing5
Posts: 4
Registered: ‎25-05-2012
Message 2 of 7 (613 Views)

Re: Black screen can't reset

[ Edited ]

...................... HELP!

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awesomemazing5
Posts: 4
Registered: ‎25-05-2012
Message 3 of 7 (600 Views)

Re: Black screen can't reset

Now when I turn it on it plays sound but the screen is still black. I can turn it on and use the touch screen also.

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Online Support Coordinator
SuperFastZombie
Posts: 4,192
Registered: ‎03-02-2011
Message 4 of 7 (587 Views)

Re: Black screen can't reset

It sounds like there may have been some damage to the screen when it fell.  Best bet is to contact PlayStation Support for further assistance.

 

SFZ

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jg24gatus
Posts: 2
Registered: ‎06-06-2012
Message 5 of 7 (518 Views)

Re: Black screen can't reset

it's no t sound like a damage it's a memory card remove alert! Stupid

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TheLastLevel
Posts: 3
Registered: ‎07-06-2012
Message 6 of 7 (509 Views)

Re: Black screen can't reset ps vita

[ Edited ]

I recommend asking the guy that said its the memory card problem sounds like he may Help you but worst case senerrio is to ether contact Playstation support or returning it to the store and get a new one if you still have the store warrenty, Good Luck

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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 7 of 7 (495 Views)

Re: Black screen can't reset ps vita


TheLastLevel wrote:

I recommend asking the guy that said its the memory card problem sounds like he may Help you but worst case senerrio is to ether contact Playstation support or returning it to the store and get a new one if you still have the store warrenty, Good Luck


Its an unusual one, but as it was dropped it may indicate component damage.

 

What you could try awesomeis to hold the power button and try and get Safe Mode to appear. Are you at any stage getting anything on the screen at all? (e.g. the PS logo).

 

Also could you describe the triange is it a perfect shape, is there any writing with it?

 

Rabid

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