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StarDrone Bundle downloads trial version of Extreme

I downloaded the StarDrone bundle from the PS Store on my PS3 and it gave me two files to download - StarDrone (for PS3) and StarDrone Extreme for Vita. I set them both off to download and went to the store on Vita to download Extreme straight onto there from the Download list, but it only shows Stardrone (PS3). Checked download list on PS3 and that only shows StarDrone (PS3) too. So I copied across StarDrone Extreme to the Vita once it downloaded on my PS3, but having installed it, it's only the trial version: It doesn't say so, until you are in the game and it shows TRIAL in the top corner of the Main Menu. I played it through and after the first 12 levels it says I need to download the full version. Going onto the store, there is no icon next to the StarDrone bundle to indicate I've already download it, and none next to Extreme to download it again either. I've mentioned the problem to Jawad on the PS Blog but thought I should put it here too. I don't really want to be no the phone to customer services to get it sorted when it will probably cost me more in telephone costs than the game cost. Point to note is I had already downloaded the trial when the game first came out - would this have interfered with the bundle somehow?
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Re: StarDrone Bundle downloads trial version of Extreme

I've had problems too, never downloaded the trial before, decided to download the bundle but the PS Vita version will only install to 15% and will stop and not install at all. If I go into the store and try and get the game it thinks I have never bought it and wants me to buy it again even though it is in my download history (which if I re-download from history it does the same). Personally I think the file is corrupt, hopefully they will sort it out.
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RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 3 of 19 (310 Views)

Re: StarDrone Bundle downloads trial version of Extreme

This is an unusual one!

 

On the Vita do you see any additional icons relating to StarDrone Extreme bundle at all on the store? Have both of you guys tried the Vita game downloaded straight onto the Vita, and also through the PlayStation 3?

 

Rabid

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Re: StarDrone Bundle downloads trial version of Extreme

Thanks for replying. On the Store on the PS Vita, nothing is coming up about the bundle offer, if I search for StarDrone it only gives me the option to buy it. On the PS3 looking up the bundle offer it appears but also wants me to buy it even though I have already (no red basket icon). The game(s) do show in my download history I have also tried downloading the game through the PS Vita and through the PS3 and both fail to install. Thanks, Richard
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Re: StarDrone Bundle downloads trial version of Extreme

PS3 Version works fine by the way
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Re: StarDrone Bundle downloads trial version of Extreme

Mine is the same as RichyM. When I search for StarDrone on the Vita the bundle doesn't show and the StarDrone Extreme doesn't have the red icon and say "Download" - it says Buy it Now, so I will be charged again if I select it.

On the PS3 if I search for StarDrone, the Bundle is there but again, it doesn't show the red icon indicating I've purchased it, again showing Buy Now.

I bought this mainly for the Vita game, so I'm really disappointed I can't use it.

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Re: StarDrone Bundle downloads trial version of Extreme

Also, there is a red icon on the PS3 StarDrone, do that can be downloaded again.

I've just gone into my Transaction management and it shows that I was charged the £3.99 for "StarDrone Bundle" so I definitely chose the right option.

Thanks
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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 8 of 19 (299 Views)

Re: StarDrone Bundle downloads trial version of Extreme


hodsey78 wrote:
Also, there is a red icon on the PS3 StarDrone, do that can be downloaded again.

I've just gone into my Transaction management and it shows that I was charged the £3.99 for "StarDrone Bundle" so I definitely chose the right option.

Thanks


Hi hodsey78, 

 

Thanks for letting me know, I'll investigate a bit further and try and find out some more info on this issue.

 

Rabid

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Re: StarDrone Bundle downloads trial version of Extreme

That's excellent RabidWalker - thanks a lot :smileyhappy:
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Re: StarDrone Bundle downloads trial version of Extreme

Is there any update on this yet, please?
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