PlayStation®Vita Technical Solutions

[MaverickVile]

I purchased a PSV on Thurs, at first Near worked fine for a few updates, then after the screen saying it was sending location data I got "an error has occurred" every time i tried to update. I formatted the device as this seemed to be fixing a lot of issues for people with other problems. After the format Near worked again for a couple of updates then the same issue has started. Also after the update the Live Area for all my games are now telling me my downloaded games are trials.

[MaverickVile]

Rebuilding the Vita's database solved the trial games issue, but near is still not working

[FurySevenSix · Accepted solution]

Hi MaverickVile,

That is a strange one, apart from the "error has occurred" message are you also getting any error codes at all?

Also is your PS Vita Wifi or 3G/Wifi?

If you are can you please let us know in this thread or you may want to give customer support a call on 1300 965 911

To find any error codes that you have had on your PS Vita go to:

Settings --> System --> Error History and from there it will display the 10 most recent error messages that have reported on the PS Vita and if you select the error code on the screen it will provide further information along with some suggested actions to resolve the problem.

Cheers

FurySevenSix

[MaverickVile]

Hey,

The only message that appears is "An error has occured" with no code to go with it and the error history shows no items.

Its a 3G/WiFi model. 

[peking2]

I'm having the same problems here. NEAR was working just fine for about the first week or so, and now I'm getting the "error has occurred" message — no error code, plus my Error History is empty. I'm also getting an alert on the main NEAR screen that I have prior location data to upload.

I'm have the 3G/Wi-Fi Vita, btw.

[PaladinOfTyr]

+1

Near worked fine for a while; now all I get is "An error has occurred."  No error history.  Last update was on 3/4

3G/Wifi Vita as well.

[econodog]

I had this problem too ( similar to http://www.youtube.com/watch?v=WmyphgGvo-Y ).

I tried "Restore Settings" (found in Settings . Format), but that didn't help.

Then I tried "Restore the PS Vita System" (found in Settings . Format). This worked for me, but keep in mind it will delete all your previous Near info. All your Out and About & Discoveries will reset, but Near should work again for you. Either try that or wait for Sony to discover the issue and release a patch.

[bigmanil2]

i am geting the same problem as the video .

i have the 3G ver.

and did

"Restore the PS Vita System"

and it is not working to..

[econodog]

---

bigmanil2 wrote:

i am geting the same problem as the video .

i have the 3G ver.

and did

"Restore the PS Vita System"

and it is not working to..

---

after you restored the PS Vita System, did you get the exact same error (it finds your location and then errors on the updating)?

Once you've restored the system, make sure you change all the default settings again which allow you to share your ID etc.

Other than that, all you can do is wait for sony to patch Near or try to restore the system again.

[plu_To]

This appears to be a worldwide problems as there are numerous posts on forums identifying this issue.  I am having this problems to....near worked fine for about a week or two and now all I get is "an error has occurrred" when it attempts to send the location data that it has obtained.

This is not a "cant find location problem" as it obtains that, it just cant send the location data back to the server.

I am yet to find an accurate solution to this problem, and even the system restore problem does not appear to fix it (perhaps short term but ppl are saying that it only appears to be a temporary fix)