SingStar

[Harkannin]

I just found this thread after finding another with the same topic. 

Anyway,

I'm having a similar issue. "The slected item cannot be downloaded because it is associated with another system."  I've called Sony here in Canada, but they told me that I agreed to only have it on one system so they can't do anything!  I want to take off the system I don't use and use it on the system I use.

So what happened was that I thought I could play this game at my friend's house (so I didn't have to lug my ps3 to my friend's place as it is heavy and awkward to bring on the bus).  We installed the game on his ps3 and I signed into my account and bought some songs that we could both sing.

Now at home on my ps3, I can't access  the songs that I bought! 

What happened to being able to use the items we've bought?  It's like bringing Super Mario Bros. to your friend's place to play, then being told you can only access level 2 on your friend's sytem because that's where you played it....or like buying a car and being told you can only drive it the parking lot of the dealership....

So if I "deactivate the sytem" as per instructions to get the songs off his ps3 and on to my ps3, will that erase all his other saved game data?

sigh.  Any help is greatly appreciated.

[soiledmypants]

Thank you very much for posting this, gave them a ring and getting it sorted out, might even start going back on sing stars now, just got myself a new slim ps3.

[soiledmypants]

I had a few problems with my account a few years ago, and so made another one, the thing is i bought 69 songs on my original account which i am downloading now onto my new ps3 slim, but i have over 30 more songs on the other account and i cant for the life of me remember anything about the other account, i dont know what email or password i used to buy the songs, is there anyother way to get the songs back.

[Cid_BR]

What if the person lives outside UK? Is there an e-mail or something to get in touch with Sony's Help Center? My ps3 was stolen in a burglary two year ago, and I just got a new one and want to download the songs i bought.

[JamesBaud]

Unfortunately, when I called Sony to have them do this, they implied that this was a courtesy service that will only be performed once. If my new PS3 dies, I'm SOL (unless I buy Sony's service contract which supposedly covers all hardware and purchased content... no thanks.)

I'm sure we can all thank the music industry for this draconian behavior.

[Tovigontjek]

What is the number in Denmark?

[hybenvej]

Nordisk film: Danmark
Playstation Hotline
90 13 70 13 ( Pris: 6:-/minut )

Mandag – Torsdag 10.00 – 18.00
Fredag 10.00 – 17.30

Mail: support@dk.playstation.com



I do have the same problem...... tell if it works

[hybenvej]

its works jibiii

[AtomicPro]

I called Sony explained that my old ps3 broke down and corrupted internal memory. Their was an outage due to a storm and messed my ps3. So I went out bougth the slim ... but can't get my +90 songs. 

The rep from sony said "tuff luck" but as part of the agreement I had agreed license on 1 ps3... so as a result couldn't help me. Then told me I had to buy them again if wanted to use em on another system. Only would make an exception if I sent in my old PS3 for them to "fix it" n charge me an exorbitant amount $$. Then they reset my download so that I could download to new PS3. So I was screwed out off +$100 either way. Sony Customer Service was no help. 

If I can fix my old PS3 would their be a way I can release the license from old console so as to transfer the license to new console?

[sarahkd]

i just want to say thank you to merritt921,

my beautiful old 60gb playstation got yellow light of death and so unfortunatly had to be replaced,

had just loaded singstar to find that error message not letting me re download to new playstation silver. A

fter a google search one of the first things to come up was this thread, immediatly phoned the number and armed with the details you said i would need, spoke to the very nice playstation network team who knew exactly what i needed and now i just have to wait for it to be switched,

the staff were extremely nice and were english which did make a big difference! and so heres fingers crossed that in the next few days my songs will be back =)