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Primogaming
Posts: 2
Registered: ‎24-03-2012
Message 1 of 18 (1,915 Views)

Singstar Party Pack Download problem

Hey everyone, so i got a problem with my party pack, it wont let me get my 20 songs for some reason, 

so ill explain how i do this step by step so u can tell me if im doing something wrong.

ill log on to my psn goes to redeem code after i typed my code in i get to "Your 20 Tracks (Reward)" box and it says i should press Continue and then x button to pick my 20 song but i dont get any further then the reward box, nothing happens when i try to press x or any button i can go back and so on, but i dont know how to pick my songs.

 

Any help would be good. 

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Lillsnee
Posts: 3
Registered: ‎27-03-2012
Message 2 of 18 (1,880 Views)

Re: Singstar Party Pack Download problem

hello i have the exact same problem have u gotten it to work or? :smileyhappy:

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Primogaming
Posts: 2
Registered: ‎24-03-2012
Message 3 of 18 (1,867 Views)

Re: Singstar Party Pack Download problem

yes im still having the same issues with that been searching for ages it seems but no luck yet tho:smileysad:

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eekajupe
Posts: 2
Registered: ‎10-04-2012
Message 4 of 18 (1,760 Views)

Re: Singstar Party Pack Download problem

I'm also having this problem. Any solution yet???

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Kergghan
Posts: 1
Registered: ‎16-04-2012
Message 5 of 18 (1,729 Views)

Re: Singstar Party Pack Download problem

I just ran into the problem myself.  The instructions weren't very clear.

 

However if you go into the singstar game and look at your purchase history the 20 songs should be in that list.  Just click Download All to get it going.

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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 6 of 18 (1,711 Views)

Re: Singstar Party Pack Download problem


Kergghan wrote:

I just ran into the problem myself.  The instructions weren't very clear.

 

However if you go into the singstar game and look at your purchase history the 20 songs should be in that list.  Just click Download All to get it going.


Hi guys,

 

Just to check this solution is working for everyone? If not I will raise this our side to be looked into.

 

Rabid

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eskilitus
Posts: 1
Registered: ‎17-04-2012
Message 7 of 18 (1,705 Views)

Re: Singstar Party Pack Download problem

I have the same problem, and the above described solution did not work for me.

 

It is stated 'Select "Continue" and press the X button'.......

I can not find any "Continue" button (??????), and pressing X doesn't have any influence.

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Re: Singstar Party Pack Download problem

Hey Rabid,
A question you could also escalate to people in the know is: why aren't songs from recent updates obtainable via the 20-song voucher that comes with the Party Pack? A friend of mine bought one and told me he could only select months-old songs and no Adele, for example.

Thanks in advance!
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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 9 of 18 (1,675 Views)

Re: Singstar Party Pack Download problem


sny83 wrote:
Hey Rabid,
A question you could also escalate to people in the know is: why aren't songs from recent updates obtainable via the 20-song voucher that comes with the Party Pack? A friend of mine bought one and told me he could only select months-old songs and no Adele, for example.

Thanks in advance!

Hi guys,

 

As the suggestion hasn't worked I have raised this further, I will also query this for you sny83.

 

I will update when I get more info!

 

Rabid

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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 10 of 18 (1,597 Views)

Re: Singstar Party Pack Download problem

[ Edited ]

Hi guys,

 

I have got some feedback on this issue:

 

When a user reaches the screen where there are three tiles ("Your 20 Tracks (Reward)", SingStar TOP 100, All Songs) they have actually successfully redeemed their voucher and if they look in the bottom right of the screen they will see a bit of text that says "Remaining 20".

 

What you would then need to do is go into the Top 100 or All Songs categories and find the songs that you want, you will then be able to select each song and select "Get Now" to redeem one of the remaining selections against that track.

 

I hope this makes sense for you guys, I'm going to attempt to redeem a code for myself for the songs and test it.

 

Let me know how you get on with this.

 

Rabid

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