SingStar

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Re: Warning for Singstar fans!!!


MattB_Raven wrote:
Wow, I mean wow Sony.  I'm going to re-think purchasing any singstar tracks, even if I have to contact support, we still should be able to re-download them.

You _can_ redownload them. You just have to call Sony to get them to deactivate the machine they were previously assigned to before you can redownload them. I would guess limiting them to one machine at a time is a way of dealing with unauthorised copying and also to appease the licensing agreements they get the bands/labels to sign to.

 

I've bought many SingStar songs and had my original launch PS3 die, I just called Sony, gave my old machine details then a few days later I was able to redownload them (without paying) to my new machine. No problems, I wouldn't let it put you off.

 

Welcome to the forums BTW, it's normally worth reading all the posts in a thread before responding to the initial post. The posts often contain information that may clarify anything that may be misleading (or misunderstood) in the OP.

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Re: Warning for Singstar fans!!!

Ditto... I can also testify that talking to the right person in the right place will sort this issue out...

 

Which reminds me.... I should start redownloading some more songs before my broadband ticks over at midnight...


Uncharted Quadruple Platinum Club, 2008-12
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Re: Warning for Singstar fans!!!

I am days (or weeks) away from purchasing my new PS3, and have already called to get them to reset my SingStar content so I can download about 20GB worth of SingStar as soon as I plug it in!
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tardree
Posts: 1
Registered: ‎12-05-2012
Message 14 of 18 (999 Views)

Re: Warning for Singstar fans!!!

Does anyone know how long it takes for them to reset the account to allow download to the new PS3? I have a party tonight and it's been 2 days since I called and it still won't allow me to download my purchased song!!!
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Re: Warning for Singstar fans!!!

Hey there tardree,

 

We'll generally quote about a week.

 

The system cycles through once a week and resets any SingStar content in the queue at the time.

 

Best advice is to just try and download and see if it's been reset.

 

:smileyhappy:

 

-sbs

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Re: Warning for Singstar fans!!!

Be patient... I've had to do this a couple of times now for a couple of consoles... First time it was ready before I even tried downloading songs to my new system... second time it took around a week to ten days..


Uncharted Quadruple Platinum Club, 2008-12
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Re: Warning for Singstar fans!!!

so where can i find the number to call someone have looked through the site but have not found anything to point me in the right direction 

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Re: Warning for Singstar fans!!!

Hey there,

 

You can find the number for your local PlayStation Support Centre in the back of any of your game manuals.

 

If you're in Australia / NZ, numbers are:

 

Australia: 1300 365 911
New Zealand: 09 415 2447

 

-sbs

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