on 14-07-2011 07:09 AM
MattB_Raven wrote:Wow, I mean wow Sony. I'm going to re-think purchasing any singstar tracks, even if I have to contact support, we still should be able to re-download them.
You _can_ redownload them. You just have to call Sony to get them to deactivate the machine they were previously assigned to before you can redownload them. I would guess limiting them to one machine at a time is a way of dealing with unauthorised copying and also to appease the licensing agreements they get the bands/labels to sign to.
I've bought many SingStar songs and had my original launch PS3 die, I just called Sony, gave my old machine details then a few days later I was able to redownload them (without paying) to my new machine. No problems, I wouldn't let it put you off.
Welcome to the forums BTW, it's normally worth reading all the posts in a thread before responding to the initial post. The posts often contain information that may clarify anything that may be misleading (or misunderstood) in the OP.
on 17-07-2011 10:28 AM
Ditto... I can also testify that talking to the right person in the right place will sort this issue out...
Which reminds me.... I should start redownloading some more songs before my broadband ticks over at midnight...

on 06-09-2011 12:07 AM
on 12-05-2012 02:06 AM
on 12-05-2012 04:37 AM
Hey there tardree,
We'll generally quote about a week.
The system cycles through once a week and resets any SingStar content in the queue at the time.
Best advice is to just try and download and see if it's been reset.
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-sbs
on 14-05-2012 09:36 AM
Be patient... I've had to do this a couple of times now for a couple of consoles... First time it was ready before I even tried downloading songs to my new system... second time it took around a week to ten days..

on 20-05-2012 02:00 AM
so where can i find the number to call someone have looked through the site but have not found anything to point me in the right direction
on 21-05-2012 03:31 AM
Hey there,
You can find the number for your local PlayStation Support Centre in the back of any of your game manuals.
If you're in Australia / NZ, numbers are:
Australia: 1300 365 911
New Zealand: 09 415 2447
-sbs