Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 146

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

25 Oct 2011
By The_Precher

The_Precher

  • Offline
96%
01 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

Blu ray movie, screen keeps freezing during playback

6 Replies 5,630 Views Created 25-10-2011

I just got Xmen First Class on Blu Ray and when i watch it the screen randomly freezes and nothing works but the sound still keeps going then after a minute or so the screen catches up with it self. So far this is the only film i have had trouble with. I have a brand new 320gig slim ps3. Has anyone else had a problem like this? or do you reckon its the disk and should take it back. Any help would be greatful. Thanks. (all software is up to date on ps3)

0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
Award Winner
03
/16

Renze

  • Award Winner
  • Offline
92%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Renze
Accepted Solution
I'm having no problems at all with the same movie on my 120GB Slim PS3. If other movies are playing fine, I would suspect the disc. Check it for damage, or badly applied laminate or hardcoat.
0 Kudos

Re: Blu ray movie, screen keeps freezing during playback

Beta Tester
02
/16

maximuspower

  • Beta Tester
  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
maximuspower
Accepted Solution

If you can try it on another console to test it that shoud tell you where the problem is coming from, but i havnt heard of any problems with x-men first class or any blu-ray disc for that matter

0 Kudos

Re: Blu ray movie, screen keeps freezing during playback

02
/16

MichaelDraycott

  • Offline
27%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
MichaelDraycott
Accepted Solution

Yes! I'm having the exact same issue! I dunno if to send it back, or not! I was having the same issue with Robin Hood a while back, but that issue is gone now.

0 Kudos

Re: Blu ray movie, screen keeps freezing during playback

02
/16

Darkwraithmu

  • Offline
41%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Darkwraithmu
Accepted Solution
I was having the same problem with my x-men first class blu-ray, however I have managed to fix this.

Go to Video & delete the file in the BD Data Utility folder. Next go to Settings, Video Settings & under BD Internet Connections select Confirm. Now play the blu-ray movie & when asked if you want to connect to the internet, select NO. The blu-ray should now play smoothly without freezing.

This fix worked on my PS3, so should help everyone else. If not the it's the disc itself.
1 Kudo

Re: Blu ray movie, screen keeps freezing during playback

02
/16

jlamborn

  • Offline
20%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
jlamborn
Accepted Solution

You're beautiful.

0 Kudos

Re: Blu ray movie, screen keeps freezing during playback

02
/16

DaddyLopesM

  • Offline
23%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
DaddyLopesM
Accepted Solution
You are awesome. This works. Thanks for the insight.
0 Kudos

Re: Blu ray movie, screen keeps freezing during playback

View our house rules for posts
Post Reply Update Reply Cancel