on 29-05-2012 02:39 PM
I have read many posts and it appears I have the red light of death (Yellow some say but mine is definately red?!?!)
I have tried powering off at the mains and holding the eject button. Disk ejects and fan does turn on. The ps3 will then turn on as normal but after 5-20mins will cut out and the red light will be back.
Im thinking its dead..... Can I get it repaired in the UK? if so where? cost? upgrade cost?
My Ps3 has saved games and data on the hardrive how can I save this? should swap hardrives with a new ps3 if I buy one? It is an old 40gb tho....
Any help please people/
Thanks in advance!!
on 31-05-2012 01:06 AM
I've had this exact problem. Twice!
Your playstation has a problem with its heat sink which means that it can't keep cool properly, hence the red light. If you keep trying to use it like I did it will turn in to the yellow light meaning it's completely spent. Either way it needs to be repaired.
To save you some time and money I would advise you NOT to use a repair company other than Sony. I've done this and the repair only lasted for 3 months. Repairing it yourslef as seen in many YouTube videos will last for a month max.
If you contact Sony they will send you this email:
Thank you for your recent correspondence regarding PlayStation 3.
I am sorry to hear of the difficulties that you have been experiencing with your PlayStation 3.
Please call PlayStation Support on 0844 736 0595, quoting your reference number: *******, where an advisor will be happy to guide you through a detailed troubleshooting procedure to identify the nature of the fault.
Please have your PlayStation 3 to hand when you call, as we may need to capture some details from your unit.
Our operating hours are 8am - 10pm Monday to Friday, 10am - 6pm Saturday, Sunday and Bank Holidays.
Sony Computer Entertainment UK
PlayStation Support: 0844 736 0595
I suggest you do this.
They'll offer you a replacement service where you send in your system and they'll give you a repaired one in return. Yours is an old 40GB like mine, so you may get a newer slim line version instead. Still better than a broken classic one, in my book. Should cost about £110 last time I checked.
I'm going to get mine replaced this week too.
Hope this helps.
on 27-09-2012 01:43 AM
Welcome to the PlayStation 3 Technical Help Forum!
Here you can post questions regarding any technical problem you may be having with your PlaySation 3.
Before you post you can search for your query as it may have already been answered. You can also try our FAQ's when looking for help.
To use this board, simply post your question and wait for it to be answered. Your question may be given an ‘Accepted Solution’ – this is an answer which has been accepted as the best solution to your problem.
Website ©2013 Sony Computer Entertainment Europe
All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. [more info]