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I am having the same problem too! And my system is up to date, it plays dvds Blu-ray movies, but not the blu-ray games, so idk what the deal is. I also thought my blu laser burnt out and thats $150 to fix, but i have no idea what the heck it could be! I remember back when xbox and ps2 didnt give us any problems at all.
Really what company in their right mind want a product to break down and their customer to have a bad experience??
Products are not built to break. They are built with a life in mind which is why products are cheaper to purchase now.
In the old day products would last much longer they also cost more to purchase. Half of the problem is consumer demand.
Everyone want it more powerful, cheaper and they want it yesterday.
We would like to suggest a few troubleshooting steps to see if we can resolve the matter for you.
1) Trying installing the latest system software update (which can be downloaded directly from the network or you can download the file from www.playstation.com.au
2) Trying restoring the default settings. (This can be found under system setting on the PlayStation 3 settings menu). Be aware that this WON'T remove the content from your HardDrive. Be sure that you selecting Restore Default Settings AND NOT Restore PS3 system.
3) The final suggestion would be to perform a soft reset. When the PlayStation 3 system is in stand by mode (the red stand by light). What we need you to do is hold your finger down on the power button consistently for two beeps instead of one beep. When the second beep is triggered, lift your finger from the power button & the main menu should come up.
If you still find the PlayStation 3 system is struggling with reading your games, we would recommend contacting the support team while you have your PlayStation 3 system set up so that we can discuss a solution with you.