Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 69

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

28 Mar 2011
By googlephract

googlephract

  • Offline
57%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Accepted Solution

PS3 controller won't connect, corrupt wireless controller code?

36 Replies 96,452 Views Created 28-03-2011

Hi

My Sony PS3 DualShock controller will not connect to my PS3 system unless constantly connected with a USB cable. I have reset my PS3 system, my controller and performed a complete format of my 500Gb hardrive (which was heartbreaking:smileysad:) to try to get it to connect wirelessly but have had no success. However, the controller will maintain a wireless connection for approx. 30min if I perform a manual shutdown of my PS3 system by turning it off and on with the back switch. I've had my controller and system for 3 or so years now and they always used to always be able to maintain a wireless connection up to about 6 months ago. My controller can still maintain a wireless connection with another PS3 console whilst working perfectly wirelessly for an indefinite amount of time but when paired again with my system it won't connect unless a USB cable is constantly attached. If I use a different controller with my console it still won't be able to maintain a connection with the new controller which would indicate that the fault lies in my PS3 which is an original 60Gb model. A while ago I read something about a wireless controller connection file being corrupt, could this be the case for me? Is there a way to fix my wireless connection problem with my PS3 or has someone else had this problem? Or if I can't fix it, is there somewhere in Sydney where I'll be able to get it repaired?

0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
05
/16

stupidbunnysuit

  • Offline
87%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
stupidbunnysuit
Accepted Solution

Hi bexben,

 

Have you tried using the controller recalibration button?

 

On the back of the controller, to the right of the screw, press in and hold the button until the lights turn on the top of the controller turn off, and then release (You'll need a pin or paperclip).

 

Do these controllers work on other PS3s at all?

 

-sbs

View solution in original post

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

05
/16

dessy

  • Offline
90%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
dessy
Accepted Solution

I was going to say 'reset the controller' but you have obviously done that, and all the other troubleshooting things I would have thought of. I hope you were able to do a backup before the reformat!

 

I can only suggest calling the Sony Support number for assistance.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

Photobucket
Award Winner
12
/16

gavsta72

  • Award Winner
  • Offline
99%
12 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
gavsta72
Accepted Solution
This issue came up a while ago.....

I think the "fix" was to have the controller connected via USB and turn the PS3 on with the PS button
0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?


1TB PS4 - 500GB PS3 - Samsung 40" 3D LED - Yamaha 5.1 Audio
02
/16

harbin76

  • Offline
50%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
harbin76
Accepted Solution

Am having the same problem with my 500GB slim.  But this happens with both the dualshock controller & the Blueray bluetooth remote. Even when turned on manually both controller and remote will not work.

 

What I have noticed is if I manually turn it on at the console and turn is straight off again I can then turn it back on using the controller or remote and the ps3 works fine until I turn it off and then it starts playing up all over again. I  have also noticed that when this problem arises the ps3 bluetooth will not work & network adapter will not work as well (the green network light is off and will not login to the playstation network)...

 

This problem started out only happening now & again, but is now almost all the time...:Help:

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

JoeKatt

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
JoeKatt
Accepted Solution

googlephract wrote:

Hi

My Sony PS3 DualShock controller will not connect to my PS3 system unless constantly connected with a USB cable. I have reset my PS3 system, my controller and performed a complete format of my 500Gb hardrive (which was heartbreaking:smileysad:) to try to get it to connect wirelessly but have had no success. However, the controller will maintain a wireless connection for approx. 30min if I perform a manual shutdown of my PS3 system by turning it off and on with the back switch. I've had my controller and system for 3 or so years now and they always used to always be able to maintain a wireless connection up to about 6 months ago. My controller can still maintain a wireless connection with another PS3 console whilst working perfectly wirelessly for an indefinite amount of time but when paired again with my system it won't connect unless a USB cable is constantly attached. If I use a different controller with my console it still won't be able to maintain a connection with the new controller which would indicate that the fault lies in my PS3 which is an original 60Gb model. A while ago I read something about a wireless controller connection file being corrupt, could this be the case for me? Is there a way to fix my wireless connection problem with my PS3 or has someone else had this problem? Or if I can't fix it, is there somewhere in Sydney where I'll be able to get it repaired?


FIX!!!   Okay so I had this issue since the last update to firmware 3.60 and finally figured out a fix!!

The Story: My controller and bluetooth headset stopped working after the last firmware update. I looked all over the internet trying things here and there. I reset my account, restored my PS3 and lost half my data grrr and i reset the damn controller. I called sony and they told me to reset my controller, restore my ps3 and when they didn't work they told me to buy a new controller and if that didn't work send the ps3 to them for 100 bucks they would fix it. I hate that answer. I also hate when dumbasses come on here and say "charge the controller" or "its a dead controller charge it dummy"!

What I did: After all of the things i just tried I figured i'd connect the controller  to my laptop to see if it was the charging issue. Windows installed some software for it and i checked the status in "my computer" it said status ok. So i connected it back to the ps3 via usb cable and hit reset on the controller a few times and unplugged the ps3 and turned off the power. Then i turned it back on and pressed the ps button. When i unplugged usb from controller the controller stayed on for the first time in weeks.

I hope this helps you all. I was pulling my hair out!!

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

Beta Tester
05
/16

King_Nothing6

  • Beta Tester
  • Offline
90%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
King_Nothing6
Accepted Solution
yeh i have had this issue a few times before, if you put your ps3 into stand by mode then switch the power off at the back (or unplug for slim models) then power it back up the controller should connect again. worked for me many times.
0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

Zantengetsu

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Zantengetsu
Accepted Solution

Soft resetting the console and taking the plug out  worked for me.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

[ Edited ]
02
/16

Saber_RBP

  • Offline
25%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Saber_RBP
Accepted Solution

I'm having the exact same problem as you and it's doing my head in! I have the controllers, none of which will connect to my ps3 unless plugged in by USB, I can't turn on the ps3 with controller even if usb is connected, I have Bluetooth head set the wont connect to ps3 I just get error 80121601, All of the devices will work fine with my friends ps3, can anyone help?

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

halon1988

  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
halon1988
Accepted Solution

That's about all you can do unless you try other trick methods mentioned above.

 

Restoring default settings usually fixes the controller's connecting and reset button on the back as well.

 

Best thing to do mainly is keep them charged as letting them run dead flat will reduce the battery life.

 

Just remember if its within 12 months old and you have a receipt you can take controller's back to the store to get them exchanged over just in case its the controller's.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

Photobucket

*************************
Force no friend
Fear no foe
*************************
02
/16

bexben

  • Offline
24%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
bexben
Accepted Solution

Hey guys,

 

I'm having a very similar problem as you guys.

 

I borrowed a non-sony controller for my PS3 a few weeks ago as one of my D-pad buttons don't work (not a big deal but annoying on COD!). Since i borrowed the remote my standard remotes no longer connect to my console. When attempting to connect the four red lights flash for 5 seconds but then switch off. Neither of my original controllers connect with or without cables.

I have tried to turn the console on via the PS button on the controllers with and without the cable connected but get no response. After turning the console on the controllers will not connect with or without the cables. I have also tried un plugging the console and re-setting it but have had no luck.

The controllers charge via a charging station that connects via the usb cable. the cable is in working order and the controllers charge ok, and the system also works fine - there have been no operational problems with the system at all.

 

I have seen that others with similar issues have found the problem naturally resolves itself over time, or that after a reset the problem is fixed. However, some of these still maintain connection via the usb cable at least.

 

If anyone has any ideas, please help.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

05
/16

stupidbunnysuit

  • Offline
87%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
stupidbunnysuit
Accepted Solution

Hi bexben,

 

Have you tried using the controller recalibration button?

 

On the back of the controller, to the right of the screw, press in and hold the button until the lights turn on the top of the controller turn off, and then release (You'll need a pin or paperclip).

 

Do these controllers work on other PS3s at all?

 

-sbs

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
THELONESTARBEAST
Accepted Solution

Thank you, as this was the only advice that helped me connect my controller, enter safe mode, restore file system and ultimately save 164 hrs of Skyrim gamesave data! Thank You!


stupidbunnysuit wrote:

Hi bexben,

 

Have you tried using the controller recalibration button?

 

On the back of the controller, to the right of the screw, press in and hold the button until the lights turn on the top of the controller turn off, and then release (You'll need a pin or paperclip).

 

Do these controllers work on other PS3s at all?

 

-sbs


 

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

JHagen3

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
JHagen3
Accepted Solution

Hello,

 

I'm having the same issue with my controller as is listed above.  I've tried everything suggested in this forum and none of it seems to be helping.  The controller is a Sony product and not a 3rd party device.  The system I'm using is one of the "slim" models.  I've tried the reset button, re-formatting the PS3, plugging the controller into the computer...nothing seems to work.  Have you heard of any other solutions for the problem?  The system still works as long as I have a usb plugged in for the control and an ethernet cable plugged in for the internet.  Otherwise, it won't function wirelessly for the control or the internet.  Thank you in advance for any other help or suggestions.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

05
/16

stupidbunnysuit

  • Offline
87%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
stupidbunnysuit
Accepted Solution

Hey there,

 

You'll find formatting the console will not help in many cases (only if there's corrupt data on the HDD)

 

It sounds like the BlueTooth / WiFi component may not be working properly.

 

If other devices work on the same WiFi network (and it's on low level security -WEP) and your controllers work via BlueTooth on other consoles - then I'd suggest calling your local friendly PlayStation Support Centre for further advice on how to get it fixed.

 

-sbs

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

JHagen3

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
JHagen3
Accepted Solution

Thank you for the response.  I appreciate it.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

03
/16

timmy6321

  • Offline
90%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
timmy6321
Accepted Solution

Here is one out of left field.

 

I have the original controller from my phat PS3, it has never and will never work on any other system. It only works on that particular PS3. ie remote start via PS button, doesnt require USB cable. 

 

If I plug it into another PS3 it will charge fine, but will not pair with that PS3, in fact, if I press the PS button on the control it would turn my PS3 on, even when my PS3 was approx 17m away as the crow flies.

 

Is there a way to fix this? It is not important as I have a new PS3 and controller, but hard to explain to guests that even though I have a 2nd controller we cant play 2 player games.....

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

05
/16

stupidbunnysuit

  • Offline
87%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
stupidbunnysuit
Accepted Solution

Hey there,

 

Generally, you should be able to pair any controller simply by plugging it into a PS3 with the USB cable, and then pressing the PS button.

 

It seems this is not working for you.

 

When plugged into an alternate PS3, turn your controller over. You'll see a screw, and to the right of that, a tiny indented button.

 

You'll need a toothpick or paperclip - press this button in - you'll see the lights on top of the controller turn off. Leave it for a few seconds before releasing, and then press the PS button again.

 

This should resolve your problem :)

 

-sbs

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

03
/16

timmy6321

  • Offline
90%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
timmy6321
Accepted Solution

Thanks mate. I will give it a try.

 

I dont use that controller anymore, but it cant hurt to test it out so my mates wont whinge about not being able to play 2 player (like most games have that as an option anymore anyway!!!) when they come over.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

Jeezy-11

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Jeezy-11
Accepted Solution

I plugged my ps3 controller into the computer and all it did was say (ps3 controller) device ready to use. wat do i do after that ?????????? i dont want to reset my ps3

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

05
/16

stupidbunnysuit

  • Offline
87%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
stupidbunnysuit
Accepted Solution

Hi Jeezy,

 

We can't support using your PS3 controller in a PC, as they are not designed for use that way.

 

If you can provide more info on the problem you're having with your controller and your PS3, we can offer some relevant advice to assist with resolving your query.

 

Cheers

 

-sbs

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

02
/16

Dark-Psyde

  • Offline
24%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Dark-Psyde
Accepted Solution

"i'd connect the controller  to my laptop to see if it was the charging issue. Windows installed some software for it and i checked the status in "my computer" it said status ok. So i connected it back to the ps3 via usb cable and hit reset on the controller a few times and unplugged the ps3 and turned off the power. Then i turned it back on and pressed the ps button. When i unplugged usb from controller the controller stayed on for the first time in weeks.

I hope this helps you all. I was pulling my hair out!!"

 

I tried that, it worked. Thanks.

0 Kudos

Re: PS3 controller won't connect, corrupt wireless controller code?

[ Edited ]
Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel