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Just now the same thing happened to me. After installing a new game the sound also went off. I have the PS3 hooked to a Sony Bravia M4200 via HDMI. I restored to default settings and the sound came back on after I turned off and on the TV. Apparently both devices have to be "rebooted" in order to regain sound. Wierd.
Im having the same problem, still does'nt work with HDMI... had to switch to Optical...
Hey guys good work on the self trouble shooting very comendable.
Always try the sound settings in the settings menu, as this is always a good place to start.
Also leave the restore default settings for a last result as it will remove things from your console like your network setup and PSN sign in details.
Can be annoying.
My sound went off while I was playing BF3. At first I thought it was just Battlefield 3 being a dumb glitchy game but it turned out my saved avi movie files were not working either. My South Park episodes were on mute. I tured it off for about 30 minutes to an hour and when it came back on my sound was working.
Sooo... I dont know... I have had my playstation for about 5 months, my other playstation I got like 5 years ago still works fine so I am hoping I wont see this problem again. Maybe I shouldnt play my playstation 18 hours a day lol. Nah my other playstation had more life in it than my honda, game on!
Hi does any one have any idea's, the sound on my ps3 isn't working properly it play's some sound like music and sound effects but not voices on film's or some games,
i've tried to adjust the audio settings, checked that the HDMI lead is in tight and tried turning the system off and on.
Sorry to hear about the issue you are currently having.
I can suggest a few trouble-shooting steps that you could try.
If you haven't already, do the latest firmware update.
You can do a soft reset by holding down the power button on the console with your unit on stand by until you hear 2 beeps.
You can also try to restore the default settings by going into system settings.
If you still have any further issues, i'd suggest contacting playstation support on the numbers listed below.
Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447
The audio has cut in and out for years. Red dead, battlefied cuts out for a few seconds then comes back. I love SONY but this has been a constant problem.
If you are using HDMI or optical for your audio connection try setting the output format to Linear PCM instead of Bitstream (or vice versa). Some sound systems cannot play all layers of full HD bitstream and some do not know what to do with Linear PCM. On mine I sometimes have to switch to bitstream when watching some DVDs because, in Linear PCM, all you hear is the background music and there's no dialogue.
Thanks for all the replies regarding the sound not working,
this is the one i found worked for me thanks RandAPle4,
i changed from linear pcm to bitstream and everything seems to now work so thanks again.
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