Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 62

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

10 Oct 2010
By apc_nuke

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

my PS3 shutdown by itself and there's no lights at all???

13 Replies 2,197 Views Created 10-10-2010

Hi all,

 

I noticed it a few weeks ago.

what happen is the ps3 will shutdown by itself after a period of time (sometimes 30 minutes, sometimes an hour).

this happen regardless of the activity: playing DW6, listening to music cd, etc.

 

when it happens, everything was turned off, and there's no lights coming out from anywhere.

in order to turn it on again, I need to unplug the power cable, then plug it back in again.

but then it will happen again.

 

What's wrong?

I'm thinking it has a bad power supply or sumthin.

is there a phone number I can call to have it fixed???

 

I really appreciate your help!

0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
Award Winner
03
/16

Renze

  • Award Winner
  • Offline
92%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Renze
Accepted Solution
You can find the Sony support phone numbers in a sticky post at the top of the Technical Support section of this forum.
0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

Rastan_Saga

  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Rastan_Saga
Accepted Solution

I have moved this thread to the appropriate area.

Also If you are having issues with your console please contact the local Playstation support centre.

Ras.

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
apc_nuke
Accepted Solution
thanks for the reply.
I've contacted them and sent my PS3 for repair ... disk needs to be reformatted (NO~!)

anyway, Ras, where do you moved this post to?
0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

Award Winner
03
/16

Renze

  • Award Winner
  • Offline
92%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Renze
Accepted Solution
He moved it from General Discussion where you posted it to Technical Support.
0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
apc_nuke
Accepted Solution

ah, sorry.

I didn't pay attention to where it posted to.

(I thought it's still on the original section)

 

anyway, I'll update you once I hear from them.

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

gwynne007

  • Offline
28%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
gwynne007
Accepted Solution

I've had the same error about 3 weeks ago with the slim version I purchased on opening day. 1 year and 1 week after purchase.

 

I received a refurbished unit 3 days later. 

 

The refurbished unit has the same error 2 weeks later. I have just sent it off today for replacement. Sony's customer service has been top notch but I would like to be assured it won't be happening again.

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

03
/16

Deamonpainter

  • Offline
94%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Deamonpainter
Accepted Solution

^^^

 

Tough call. Whilst we cannot definately guarantee a lifetime usage of the console, we can assure you that all components are brand new and quality tested before being shipped back to you.

 

Hope all goes well with this one.

1 Kudo

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
apc_nuke
Accepted Solution

I got my PS3 back last friday and so far it can play DW 6 for 2 hours without shutting down.

I'll be playing some games for a few hours each day this week to see if it can handle the stress, and hopefully it will lasts more than 2 weeks.

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
apc_nuke
Accepted Solution

umm ... it happens again.

this is weird!

 

I played DW6 on it for about 1 and a half hour and there it was!

just when I got 1000 KOs with Guan Yu it goes dead!!!

no light, no nothing!!!!

why oh why???????

 

I'm gonna give them a call again this afternoon.

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

shane_in_oz

  • Offline
23%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
shane_in_oz
Accepted Solution

hi all

i am having the same problem with my ps3. 2 weeks out of warranty will sony solve the problem

 

shane

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

CLOUTZ

  • Offline
68%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
CLOUTZ
Accepted Solution

mine used to do this until it finaly got YLOD. from what i have read it is the first signs it is coming

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

apc_nuke

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
apc_nuke
Accepted Solution

hi all,

 

sorry, forgot to update this thread.

My issue has been resolved by ... buying me a new power cable.

so it has nothing to do (i think) with the console itself.

 

so try using a new power cable and see if that still happening.

if not, and since it's only 2 weeks, just give them a call anyway.

 

the YLoD is definitely something to do with the console itself.

 

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

02
/16

timdoggg85

  • Offline
34%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
timdoggg85
Accepted Solution

been having a similar problem with my ps3...

 

when i shut it down, it shuts all the way down...no lights

 

have to press the power switch twice to get it back on..

 

been happening since i got gt5...

0 Kudos

Re: my PS3 shutdown by itself and there's no lights at all???

Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel