on 04-06-2012 08:05 PM
I've noticed quite a few people have been getting this error and I am now one of them, I've googled the code and read loads of different posts and I still keep getting this error.
I've tried leaving it alone for 48 hrs
I've tried deleting and reentering my card details
I've tried using a different card
I've tried rebooting my router
I've tried adding funds through the Account Management
I've tried adding fund through SEN
And yet everytime I try to purchase something I get the error code 80023102, I can download free content fine but not purchase anything.
I'm based in the UK, my credit card is registered in the UK and my account was registered in the UK, on Friday 2nd June I purchased the new Batman Arkham City DLC fine, then saturday 3rd June tried to purchase Borderlands and now continually get this error code ....
Has anyone got any suggests or advice as I can't think of anything else except buying a PSN Card, which doesn't fix the problem
Solved! Go to Solution.
on 05-06-2012 11:23 AM
on 05-06-2012 02:42 PM
Same here dude.
I was able to put up £5 at a time this morning ( anything above £5 would come up with an error ). But now, just £5 away from the amount I need for premium and I keep getting that stupid error.
Must be a server overload or some bull*****. Funny as sony just had their E3 today
on 05-06-2012 02:58 PM
I also emailed the Support team at the same time as I posted this message and had to call them today, they exaplined that when I tried to buy the game the first time round the network traffic was very heavy and the payment didn't go through ... hence the error code, becuase I then ttried again and agian in rapid succession a 24hr hold was put on my account, because I then tried again in the 24hr period a 7 day hold has now been put on my account ..............
Can't say I'm overly impressed with this especially when I was told once the hold has been put on there is nothing they can do to remove it .............. so guessing I'll be waiting till 12th June then I'll try again .....
on 05-06-2012 03:17 PM
That is a total ***** take Sony better sort this out soon bet my cerdit card will work in a shop to buy a xbox and if this is not sorted thats
what im going to do as been waitin over a week for this code to go and trying every day. if they have put a ban on you for 7 days then god only knows how long my ban is for. Is there anywhere to say that a ban will be put in place if you click on things to buy ? if not do you not think they have a right to tell you?
Sony im lossing all faith in you sort it out and uplift bans thats you have put in place.
05-06-2012 03:34 PM - edited 05-06-2012 03:59 PM
7 day ban? wow.
I just called them up. They said that because so many flags came up ( as it wouldn't let anything abov £5 through .. which was initially a problem with my bank blocking my new card ).. my ability to make a payment has been blocked for 24hr.
So the code has to do with repeated attempts and subsequent block from purchasing on PSstore.
""Will a psn card work to buy stuff if the ban is in place ?""
Yes. It just goes into your wallet. It's the purchasing via a bank card that gets blocked.
You can buy them from GAME, and they just get emailed to you. I'm doing that right now.
Just purchased, added to wallet and currently downloading the DLC. No issues what so ever.
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