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08 Feb 2012
By Milne-O

Member

Playstation Staff
Accepted Solution

Where to contact sony?

8 Replies 583 Views Created 08-02-2012

So i cant find on this website where to contact sony, i have an issue (Red light of death) I know RIP my ps3. But where can i contact sony?

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Message 1 of 9 (583 Views)
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Level 11
 
Playstation Staff

Re: Where to contact sony?

Do you have any games ??
Do they have manuals ??
Have you looked in the back of the manuals??
What did you find ??
Did you find phone numbers ??
Have you googled ??

AUS 1300 365 911
NZ 09 415 2447



1TB SSHD PS4 - Samsung 40" 3D LED - Yamaha 5.1 audio
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Message 2 of 9 (576 Views)
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Member
 
Playstation Staff

Re: Where to contact sony?

I found an ask questions thing, sent one of them so that should do it. I shouldnt have to ring them to talk to a machine I should just be able to email them surely

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Message 3 of 9 (571 Views)
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Level 7
 
Playstation Staff

Re: Where to contact sony?

you have to ring them
you dont talk to a machine you talk to a person who needs to verify your details and run you thru some trouble shooting and advise you on your options
Raptr Gamercard
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Message 4 of 9 (568 Views)
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Level 4
 
Playstation Staff

Re: Where to contact sony?

Theres an email in the back of games manuals.

Support@playstation.com.au
or
Support@playstation.co.nz

Hope that helps mate :smileyhappy:


Always accept friend requests! And game invites!
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Message 5 of 9 (547 Views)
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Level 5
 
Playstation Staff

Re: Where to contact sony?


Milne-O wrote:

I found an ask questions thing, sent one of them so that should do it. I shouldnt have to ring them to talk to a machine I should just be able to email them surely



Logic defeats you... Are you not more likely to get an automated response through an email rather then calling someone? Yes you talk to a machine at first to be put through to the right area but the support staff are indeed human....

''Only after disaster can we be resurrected.'' - Tyler Durden.
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Message 6 of 9 (539 Views)
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Level 11
 
Playstation Staff

Re: Where to contact sony?

They are in fact the community team moderates

1TB SSHD PS4 - Samsung 40" 3D LED - Yamaha 5.1 audio
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Message 7 of 9 (520 Views)
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Member
 
Playstation Staff

Re: Where to contact sony?

What is there number
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Message 8 of 9 (171 Views)
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Level 6
 
Playstation Staff

Re: Where to contact sony?

If you'd bothered to read the responses in this thread, you would have found the numbers. They are also conveniently printed in the back cover of any of your game manuals, and in the manual that came with your PS3. If you're still too lazy to read the thread or any of the manuals, I will cut and paste the numbers from the post in this thread for you.

AUS 1300 365 911
NZ 09 415 2447
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Message 9 of 9 (168 Views)
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