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31 Jul 2011
By mrfxk1

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can i change my psn account email?

16 Replies 26,256 Views Created 31-07-2011
31 Jul 2011
By mrfxk1
I recently made a new email and want to change my accounts email to my new one i dont want to start my trophies over >.< Is this possible?
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Yes Randaple4 is correct but ill be a little more specific.

Go to account management, then account information, followed by Sign in ID email address and enter your password.

Change email address.

 

Ras.

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Nakatsu_Hime

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Currently, I don't think so, but it couldn't harm to ring Sony Support to see if they can do something for you.
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RandAPle4

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You can change your email address, you just can't change your PSN ID.

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regards
Rob
deader than the ANZ forum :( .

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Yes Randaple4 is correct but ill be a little more specific.

Go to account management, then account information, followed by Sign in ID email address and enter your password.

Change email address.

 

Ras.

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Herlsman

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So that's for the email, what if I can't change ANY of my account information.  I entered my password and tried to update my billing information and I also tried to change my email but nothing was happening!  It would tell me my credit card information was invalid and that my email address couldn't be used.  It's almost as if I'm locked out of my account!  Can anyone help?!

 

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H_a_n_d_o_

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Hey mate,

Best thing to do is call in, someone will be able to sort you out fairly quickly.

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Adsta2233

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Cheers Rastan_Saga ive never known how and got a new email and now found out thanks alot cause my old email was blocked so now ive linked my new one this means alot :)

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XPct_SKUX

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where abouts can you find <Account management> ? cos im lost .......   :Sniper:

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Nomembrane

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Hey XPct_SKUX,

 

The Account Management selection will only appear once you have logged into the PlayStation Network.  It is under the PlayStation Network icon.

 

Hope this helps. :smileyhappy:

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i tried changing email but it says the email addresz you entered cannoy be used . please enter another email adress.. ? how else could i change it
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shakboy132

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Hi PathSpanky,

 

It looks like you might have another PSN account associated with that email address. You can only use 1 email address on 1 PSN account.

 

The work around to this is obviously close the other account and then you should be able to free up the email address.

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Cggt27

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Hi
It says the same thing for me but i only have this one account
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shakboy132

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Hi Cggt27,

 

Apologies for the late reply.

 

As i posted earlier regarding this, the only reason that message would come up is if the email address you are trying to use already has an associated account.

 

You can get this verified for you if you contact PlayStation Support and tell them the email address you are trying to use.

 

Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447

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Potchie83

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How do i get to Account Managment ?

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RandAPle4

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Potchie83 wrote:

How do i get to Account Managment ?


ON your PS3 go to

  PlayStation®Network >   Account Management

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regards
Rob
deader than the ANZ forum :( .

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Ive tried to change my email address on my ps3 and it says I can't use it can u tell me why
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shakboy132

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Hi slayerhawk007,

 

Have you gone through the account management section and updated your email address?

 

If you haven't then go to Account Management-->Account Information-->Sign in id ( email address ).

 

Alternatively, if you have already tried this, it's possible that the email address may be associated to another PSN account.

 

It's best advised to contact PlayStation Support directly for any account related issues.

 

Australia: 1300 365 911

New Zealand: 09 415 2447

 

Cheers

 

 

 

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