Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 19

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

31 Jul 2011
By mrfxk1

mrfxk1

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Accepted Solution

can i change my psn account email?

16 Replies 25,620 Views Created 31-07-2011
I recently made a new email and want to change my accounts email to my new one i dont want to start my trophies over >.< Is this possible?
0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solutions
02
/16

Rastan_Saga

  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Rastan_Saga
Accepted Solution

Yes Randaple4 is correct but ill be a little more specific.

Go to account management, then account information, followed by Sign in ID email address and enter your password.

Change email address.

 

Ras.

View solution in original post

1 Kudo

Re: can i change my psn account email?


All Replies
Beta Tester
06
/16

Nakatsu_Hime

  • Beta Tester
  • Offline
93%
06 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Nakatsu_Hime
Accepted Solution
Currently, I don't think so, but it couldn't harm to ring Sony Support to see if they can do something for you.
0 Kudos

Re: can i change my psn account email?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

You can change your email address, you just can't change your PSN ID.

0 Kudos

Re: can i change my psn account email?



regards
Rob
deader than the ANZ forum :( .
02
/16

Rastan_Saga

  • Offline
80%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Rastan_Saga
Accepted Solution

Yes Randaple4 is correct but ill be a little more specific.

Go to account management, then account information, followed by Sign in ID email address and enter your password.

Change email address.

 

Ras.

1 Kudo

Re: can i change my psn account email?

02
/16

Herlsman

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Herlsman
Accepted Solution

So that's for the email, what if I can't change ANY of my account information.  I entered my password and tried to update my billing information and I also tried to change my email but nothing was happening!  It would tell me my credit card information was invalid and that my email address couldn't be used.  It's almost as if I'm locked out of my account!  Can anyone help?!

 

0 Kudos

Re: can i change my psn account email?

02
/16

H_a_n_d_o_

  • Offline
72%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
H_a_n_d_o_
Accepted Solution

Hey mate,

Best thing to do is call in, someone will be able to sort you out fairly quickly.

0 Kudos

Re: can i change my psn account email?

Ratchettrilogy
02
/16

Adsta2233

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Adsta2233
Accepted Solution

Cheers Rastan_Saga ive never known how and got a new email and now found out thanks alot cause my old email was blocked so now ive linked my new one this means alot :)

0 Kudos

Re: can i change my psn account email?

02
/16

XPct_SKUX

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
XPct_SKUX
Accepted Solution

where abouts can you find <Account management> ? cos im lost .......   :Sniper:

0 Kudos

Re: can i change my psn account email?

04
/16

Nomembrane

  • Offline
94%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Nomembrane
Accepted Solution

Hey XPct_SKUX,

 

The Account Management selection will only appear once you have logged into the PlayStation Network.  It is under the PlayStation Network icon.

 

Hope this helps. :smileyhappy:

0 Kudos

Re: can i change my psn account email?

02
/16

PathSpanky

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
PathSpanky
Accepted Solution
i tried changing email but it says the email addresz you entered cannoy be used . please enter another email adress.. ? how else could i change it
0 Kudos

Re: can i change my psn account email?

02
/16

shakboy132

  • Offline
96%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
shakboy132
Accepted Solution

Hi PathSpanky,

 

It looks like you might have another PSN account associated with that email address. You can only use 1 email address on 1 PSN account.

 

The work around to this is obviously close the other account and then you should be able to free up the email address.

0 Kudos

Re: can i change my psn account email?

02
/16

Cggt27

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Cggt27
Accepted Solution
Hi
It says the same thing for me but i only have this one account
0 Kudos

Re: can i change my psn account email?

02
/16

shakboy132

  • Offline
96%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
shakboy132
Accepted Solution

Hi Cggt27,

 

Apologies for the late reply.

 

As i posted earlier regarding this, the only reason that message would come up is if the email address you are trying to use already has an associated account.

 

You can get this verified for you if you contact PlayStation Support and tell them the email address you are trying to use.

 

Phone (Australia Support) : 1300 365 911
Phone (New Zealand Support) : 09 415 2447

0 Kudos

Re: can i change my psn account email?

02
/16

Potchie83

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Potchie83
Accepted Solution

How do i get to Account Managment ?

0 Kudos

Re: can i change my psn account email?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

Potchie83 wrote:

How do i get to Account Managment ?


ON your PS3 go to

  PlayStation®Network >   Account Management

0 Kudos

Re: can i change my psn account email?



regards
Rob
deader than the ANZ forum :( .
02
/16

slayerhawk007

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
slayerhawk007
Accepted Solution
Ive tried to change my email address on my ps3 and it says I can't use it can u tell me why
0 Kudos

Re: can i change my psn account email?

02
/16

shakboy132

  • Offline
96%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
shakboy132
Accepted Solution

Hi slayerhawk007,

 

Have you gone through the account management section and updated your email address?

 

If you haven't then go to Account Management-->Account Information-->Sign in id ( email address ).

 

Alternatively, if you have already tried this, it's possible that the email address may be associated to another PSN account.

 

It's best advised to contact PlayStation Support directly for any account related issues.

 

Australia: 1300 365 911

New Zealand: 09 415 2447

 

Cheers

 

 

 

0 Kudos

Re: can i change my psn account email?

View our house rules for posts
Post Reply Update Reply Cancel