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25 May 2009
By Marktko

Marktko

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Advice please - My ps3 says cannot start the correct hard disk was not found

40 Replies 18,294 Views Created 25-05-2009

My first post on here. Apologies if in wrong forum

 

Just fired up the ps3 today and got the message above. Went on forums and seems the best advice was to reboot, remove the hard drive etc.. and hold the start button down - had no effect. Can't get to the menu options or anything.

  

Rang Sony who gave me same advice and here I am 12 hours later and it seems the hard drive has gone kapput.

 

Anyway Sony said that as my ps3 is out of warranty the best option is to pay £145 and have my PS3 exchanged for a new one - they will pick up and drop a newq one off.

 

However if I am not bothered about the data that was on my old hard drive can I not just buy a new compatible hard drive and put that one in ? Or does it have to be specifically formatted ?

 

Not really up on these things so grateful for any advice and my best options.

 

Thanks in advance

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03
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RossMcManus

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You can buy a new hard drive and put it into your PS3 and when you put it in the PS3 will format it automaticly to its format

 

 

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Re: Advice please - My ps3 says cannot start the correct hard disk was not found

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DjRalford

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I have had this pop up a couple of times in the past after a FW update, i put it down to having sa 250GB HDD in there, however after switching off at the back and unplugging at the wall for 5 minutes and starting it back up it rebooted fine
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Marktko

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smell_ya_l8r

 

thanks but the guys at Sony did tell me to try the method you describe over the phone but it just won't get to the recovery menu at all ??

 

I have unplugged at wall and waited etc..

 

I will try it again and see if i can get there

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03
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smell_ya_l8r

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Ignore the guy above.

 

What  you need to do is access the PS3 recovery menu.

 

Turn your PS3 on but keep your finger  on the power button till it turns off again.

 

Turn it on again and hold the power until you here 2 beeps and let go.

 

You will then get the recovery menu.

 

From here choose 'Restore file system'

 

Let it run it's course and it will be fine!!!! 

 

It's amazing the guy at Sony did not tell you this!!! *****!!! 

Message Edited by smell_ya_l8r on 25-05-2009 09:50 PM
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Fatty_uk

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smell_ya_l8r wrote:

Ignore the guy above.

 

What  you need to do is access the PS3 recovery menu.

 

Turn your PS3 on but keep your finger  on the power button till it turns off again.

 

Turn it on again and hold the power until you here 2 beeps and let go.

 

You will then get the recovery menu.

 

From here choose 'Restore file system'

 

Let it run it's course and it will be fine!!!! 

 

It's amazing the guy at Sony did not tell you this!!! *****!!! 

Message Edited by smell_ya_l8r on 25-05-2009 09:50 PM

never knew this before mate :D

 

i sent mine off last year for this exact problem, will be copying that down somewhere just incase it happens again!

 

 

also OP, dnt pay 145pound, just get continous play for 5pound a month!! get it wait a week phone 'em bk up, get a replacement - job done :D

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Re: Advice please - My ps3 says cannot start the correct hard disk was not found



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Chas19 wrote:

And im thanking Sony for helping me decide to buy a 360....So thanks...
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03
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RossMcManus

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smell_ya_l8r wrote:

Ignore the guy above.

 

What  you need to do is access the PS3 recovery menu.

 

Turn your PS3 on but keep your finger  on the power button till it turns off again.

 

Turn it on again and hold the power until you here 2 beeps and let go.

 

You will then get the recovery menu.

 

From here choose 'Restore file system'

 

Let it run it's course and it will be fine!!!! 

 

It's amazing the guy at Sony did not tell you this!!! *****!!! 

Message Edited by smell_ya_l8r on 25-05-2009 09:50 PM

What do you mean ignore me?

 

I wasent telling him what to do i was answering his question in his first post which was

 

 

However if I am not bothered about the data that was on my old hard drive can I not just buy a new compatible hard drive and put that one in ? Or does it have to be specifically formatted ?


Message Edited by RossMcManus on 25-05-2009 09:59 PM
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02
/16

Marktko

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cheers Ross if I can't get to the recovery menu then it will have to be a new hard drive.

 

are game saves stored in ps3 itself or on the hard drive ??

 

don't really want to lose these but could manage i guess 1

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Richy-R10

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I had this and couldn't get to recovery menu, but i think i fixed it by having the ps3 on standby then holding the power button for it to come on then keep holding till it goes off (keep holding till red light) .. it was either that or this... turn the ps3 on then hold the power button for ages till it completely goes off, i hope its 1 of them, if not take hdd out and put back in.
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smell_ya_l8r

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Here is a bit of a better discription of what to do,

 

1. Turn off Playstation®3.
2. Hold the power button down; the system will turn on and turn off once again.
3. Once the System has been shutdown, re-press you finger until you hear 2 consecutive beeps
4. When you hear the 2 beeps take finger off power button.
5. You will be prompted to plug in your controller via USB and then hit the PS button

6. The Recovery menu will pop up. 

 

I only had this problem when I put my new 320 gig hard drive in, it worked perfect before.

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PsychoboyUK

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This is not a direct fix for cannot start. My mate tried it last night and is still haveing problems with the cannot start thing.

 

But it is usful for other things.

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Marktko

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well no change today and still cannot find the hard disk...

 

will try a friend's disk in my ps3. If that works then hopefully i will just be able to buy a new hard disk and put that in.

 

Better that than have to get a new one

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smell_ya_l8r

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I would advise against doing that.

 

When you put your friends disk in your PS3 it will wipe everything which is on it.

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02
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Marktko

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really ?

 

how can I be certain replacing the hard drive will fix it then ? don't want to shell out for one if not going to make a difference

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smell_ya_l8r

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Yes it really will - the ps3 automatically formats any hard drive put in to it.

 

Have you got the latest firmware on your ps3?

 

The recovery menu only came with 2.5

 

Put down the steps you are doing step by step to get it and I will try and see where you are going wrong.

 

 

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silver-surver

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You could try and remove the HDD and re-seat it as it could simply not be seated securely, dont worry you wont lose any data doing it.

  

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02
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Marktko

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have tried reseatting it - no luck.

 

 

 

I turn the PS3 off at the socket

 

Switch on and hold on button down

 

It beeps three times then goes into standby

 

Then I hold it down again till it does the double beep (think it does two single beeps first) then I wait for him to come on - screen is blac till it comes on with the message 'Cannot Start the correct hard disk was not found'

 

ta

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Marktko

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I also reckon I must have the latest firmware as have updated my ps3 several times since I got it (automatically does it every few weeks when I swicth on)

 

Annoys me as I have to wait ages sometime when I just want to play a game !!

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whereismax123

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take it out and plug it in the computer to see if works . it might have died
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smell_ya_l8r

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Right got a little treat for you!!

 

Made a little video to show hows it's done!!

 

Recovery Menu

 

Let me know how you get on and good luck!! 

 

 

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Marktko

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thanks very much for that - much appreciated

 

unfortunately I just can't get to that recvoery menu - followed your guide step by step but rather than getting to the recovery menu I get to the 'Cannot start....' message

 

 

doesn't show the Sony 'waves' this way and Sony Computer Entertainment text  - not that that makes a difference.

 

Guess its a new hard drive :-(

 

thanks very much again

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