Technical Help

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Level 1

Level 1
luckylola
Posts: 6
Registered: ‎27-12-2009
Message 1 of 4 (213 Views)

Connection timed out

As I download purchased games from media store I receive an error message stating that the connection to the server timed out, can anyone please help?

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Level 5

Level 5
CharcoalDragon
Posts: 1,968
Registered: ‎24-02-2009
Message 2 of 4 (198 Views)

Re: Connection timed out

it might be your internet connection, go here:http://speedtest.net/

run the test and let us know the speeds that you're getting.

Beyond The Grave Website

CD.
I'M BACK. Been on a ~3 year break with occassional visits. Looking forward to good times in 2013.
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Level 1

Level 1
luckylola
Posts: 6
Registered: ‎27-12-2009
Message 3 of 4 (189 Views)

Re: Connection timed out

Good day, firstly I wish you and everyone else a very happy and prosperous new year.

I did run the test with the following results on the ping test I received a grade "A". With the speed test the following results; download speed 0.46Mb/s, upload speed 0.15Mb/s and ping (Latency) 41ms?

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Level 5

Level 5
CharcoalDragon
Posts: 1,968
Registered: ‎24-02-2009
Message 4 of 4 (183 Views)

Re: Connection timed out

from my experience a time out error is normally due to slow internet speeds. however your speeds do not seem to be 'excessively' slow, but they must be just to slow, repeat might be. if your still getting the error maybe you could try at another location. if you are using wireless then perhaps you should use a wire to increase speeds.
apart from that i can't offer much else, if you still have problems hopefully another member here will be able to assist you. and if your really stuck, you could try ringing sony support and see what they have to say about it. numbers can be found at the top of the technical help section.
Beyond The Grave Website

CD.
I'M BACK. Been on a ~3 year break with occassional visits. Looking forward to good times in 2013.
Please use plain text.
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