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04 Nov 2009

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Deactivate my broken PS3 accounts

20 Replies 14,053 Views Created 04-11-2009

My friend had an 60gb PS3 with more  than one account, his problem is that, the PS3 now is dead and he needs to deactivate all the PSN users on it so he could recover it in new system.

 

 

he's using his PSN account in 3 different system and need to deactivate them all so he can use it in new system

 

we have the serial# for all these system if it needed.

 

how he can do that ??  

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Re: Deactivate my broken PS3 accounts

only way to do it is to call Sony if the old console(s) are dead.

some people had managed to get them to do it apparently :Smile:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Re: Deactivate my broken PS3 accounts


TTDegs wrote:

only way to do it is to call Sony if the old console(s) are dead.

some people had managed to get them to do it apparently :Smile:


^What he said^

 

If you need the number for sony it's UK 08705 99 88 77 



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Re: Deactivate my broken PS3 accounts

We, British, are lucky because in the rest of Europe there is apparently no decent consumer support service D=
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Re: Deactivate my broken PS3 accounts

[ Edited ]
i have same proplem but i don.t have any idia how i can fix this proplem with my ps3 :smileysad:
Message Edited by FXX_2008 on 05-11-2009 08:14 PM
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Re: Deactivate my broken PS3 accounts


FXX_2008 wrote:
i have same proplem but i don.t have any idia how i can fix this proplem with my ps3 :smileysad:
Message Edited by FXX_2008 on 05-11-2009 08:14 PM

the solution is 2 posts up :smileyhappy:

 

call Sony on the number adds659 supplied :smileyhappy:

 

Welcome aboard though! :smileyhappy:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Re: Deactivate my broken PS3 accounts

just tried getting sony to deactivate 3 broken ps3 with my account on because i reached my limit. Now because exchanged ps3's weren't done via Sony they are making this very difficult to impossible to do without receipts or serial numbers. even though their system has the serial numbers showing what they're linked too.  Managed to find some from currys where i had one exchanged so having to jump through hoops to prove they match. Very unimpressed with this service considering how much i've spent on games and DLC.




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Re: Deactivate my broken PS3 accounts

 


ads659 wrote:

TTDegs wrote:

only way to do it is to call Sony if the old console(s) are dead.

some people had managed to get them to do it apparently :Smile:


^What he said^

 

If you need the number for sony it's UK 08705 99 88 77 


 

The number has changed.  It's 0844 736 0595 now.

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Re: Deactivate my broken PS3 accounts

I phoned them yesterday to ask about this. They said it goes against their policy to deactivate any accounts, the only way they get deactivated is by yourself accessing the PS3's your account is activated on and doing it manually.

Then again, I argued back telling them this is not true. They did it for me before, I needed to fax proof of purchase of any of the faulty PS3's I had and they would deactivate each one individually.

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Re: Deactivate my broken PS3 accounts

 


zxcod wrote:

I phoned them yesterday to ask about this. They said it goes against their policy to deactivate any accounts, the only way they get deactivated is by yourself accessing the PS3's your account is activated on and doing it manually.

Then again, I argued back telling them this is not true. They did it for me before, I needed to fax proof of purchase of any of the faulty PS3's I had and they would deactivate each one individually.


 

Hi guys,

 

You are able to activate up to 5 consoles at once on your account (details of activation process can be found here).

 

If you have had an exchange in the past with the support line and were not able to deactivate the console at the time, they will be able to do this for you- Support Number.

 

If you have reached your 5 account limit and have not had an exchanged in the past, you will need to provide proof that you have owned these consoles.

 

Any queries please PM me, or catch me on Twitter @RabidWalker

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