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26 Apr 2012

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Playstation Staff

Disc drive not working

1 Reply 264 Views Created 26-04-2012
Right my daughter bless her managed to shove four discs into my disc drive. Have opened up the ps3 and removed the offending discs but now drive is making a churning noise when I put a disc in and ps3 is not reading it. Any ideas?
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Level 13
 
Playstation Staff

Re: Disc drive not working

I'm really sorry, but that sounds like the drive is broken. The churning noise would indicate that either internals have been knocked out of place, or possibly even snapped off as the drive isn't built to handle more than one disk.

 

 If the console was less than a year old, you would have been entitled to a free replacement, but as you've opened it, that's now invalid. You could contact Sony and pay £130 for a replacement if they offer it, or you could try taking it to a place like GameStation and seeing if they can repair it for you.

 

 The contact details for Sony Customer Support can be found here.

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