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theroller811
Posts: 3
Registered: ‎28-01-2012
Message 1 of 7 (96 Views)

Discount voucher disappeared from my system

HI PSN

 

Recently I purchased assassins creed revelations in which I received a 30% discount available on assassins creed 2 and assassins creed brotherhood, my voucher codes worked and I saw the difference in prices, yet the other day I went to purchase said games from psn store and the discount seemed to not still be available, can you please look into this for me.

 

Kind regards

 

Alan Dunn

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fi8767
Posts: 8,239
Registered: ‎28-01-2009
Message 2 of 7 (87 Views)

Re: Discount voucher disappeared from my system

Is the offer not in your services list under account management?
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sobchak26
Posts: 6
Registered: ‎23-06-2011
Message 3 of 7 (65 Views)

Re: Discount voucher disappeared from my system

I'm having the same problem. I entered the voucher code when I was in the Store, but now it's not working. It's still there under my Services List. Any one help me out on how I can apply the discount when I'm about to purchase? 

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fi8767
Posts: 8,239
Registered: ‎28-01-2009
Message 4 of 7 (59 Views)

Re: Discount voucher disappeared from my system

Have you tried clicking on it within services list? Is there any option to go to the store?
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sobchak26
Posts: 6
Registered: ‎23-06-2011
Message 5 of 7 (57 Views)

Re: Discount voucher disappeared from my system

Yeah, I've tried clicking on it, but it only brings up info about it, like name(special discount offer for the assasins creed saga) start (todays date) expires and remaining (nothing beside either or them)
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fi8767
Posts: 8,239
Registered: ‎28-01-2009
Message 6 of 7 (51 Views)

Re: Discount voucher disappeared from my system

I'd suggest Contact Ubisoft support about it. They should be able to help you.

 

This can be done through Uplay on their website :smileywink:

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sobchak26
Posts: 6
Registered: ‎23-06-2011
Message 7 of 7 (48 Views)

Re: Discount voucher disappeared from my system

No problem, I'll try that tomorrow, thanks for your help anyway! :smileyhappy:
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