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06 Nov 2008
By Althaluss

Althaluss

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Error 80023102

59 Replies 15,132 Views Created 06-11-2008

Before you say anything - yes i have looked on the forum to find this answer and none that i have found proved useful in the slightest.

 

Account funding is ruined for myself and ALOT of other people it seems as these forums are filling up with this topic and no answers so im making mine in the tech section to see if scee will get off their butts and openly admit "yes we're sorry we made a mistake we'll fix it soon" rather than keeping me in the dark.

 

I try to add funds to my account and BLAH - nothing i get this 80023102 error and ive had this for over a month. Infact i first noticed this problem a couple of patches ago. I can do all else fine i can browse, i can purchase free things etc but when I try to add it says error.

 

I did a little test too. I logged onto my friends PSN from my ps3 and we went on his account to buy stuff but it came up with the same error for him on my ps3. apparently it works fine for him back on his ps3 so this feels like my ps3 is nackerd. its a 60gig version which i dont fancy giving up for repairs cuz its now cinsidred 'rare' so if i send it off for repairs then they better keep everything thats inside just .... fix it not replace it unles they got spares which i doubt.

 

So what is this problem? its dam annoying as i cant buy anything from my account.

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Wolfmangaz

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Wolfmangaz
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Yeah, had this for ages too. See latest fob off thread: http://community.eu.playstation.com/playstationeu/board/message?board.id=361&thread.id=908 

 

That said, I finally managed to add funds via tinterweb, which I previously couldn't, so that's something.

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Re: Error 80023102

Sig by Jellboots!

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NurbFurble

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Account funding is ruined for myself and ALOT of other people it seems as these forums are filling up with this topic and no answers so im making mine in the tech section to see if scee will get off their butts and openly admit "yes we're sorry we made a mistake we'll fix it soon" rather than keeping me in the dark.

Hi There,

 

Thanks for the feedback.  As I've stated elsewhere, we ARE aware of this issue, and are working on a resolution and will have it available as soon as possible.  There is not a fix available at the moment, however you may find that you can add funds to your wallet by using the PC Store available with Media Manager or by clicking HERE.

 

Thanks for your patience!

 

NF

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Re: Error 80023102

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White_Jackal_

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Even the PC Store won't let me, it just says your transaction could not be complete! Sucks, I'm gonna miss out on the tempory LBP downloads >.< I think I might go smash something now, that usually works for me
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Re: Error 80023102

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stevieh27

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I am also now having this issue, totally gutted as there are items i want to buy in the store. Surely sony will get this sorted asap or that money will end up being spent elsewhere, the clock is ticking!

 

This issue has been ever since a certain firmware update.

 

Please contact me with a solution to this problem.

 

Id; stevieh27

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Re: Error 80023102

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stevieh27

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Just tried to update and add funds via pc, and i am still unable to- it comes up with exactly the same error code and message about contacting technical support, starting to consider an xbox now, im getting hacked off with sony!!

 

this is happening with 2 debit cards on the same 60gb ps3

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Re: Error 80023102

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MickyEllis

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i'm also getting the same errors as everyone else, The PC resolution just says the same thing as my PS3, you can hardley mark this thead as "Solved" you havnt solved anything yet.

And marking as "Solved" dont make it solved.

Come on you Sony IT Boffin Monkeys bash some buttons and stuff and make it work.

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Re: Error 80023102

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Hibone

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So now that we have established that this problem is not solved where do we go from here?

 

I just tried to add funds to my wallet and got the 80023102 error. 

 

I replaced my damaged debit card so the number and the expiry date were different from the ones stored on my PS3 network account. 

 

Ive changed these but it keeps telling me i need to add a valid address. There wasnt anything wrong with the address before.

 

I have also tried to do this  through the online PS3 store.

 

I am using the 60gb model PS3.

 

So what is the fix?

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Re: Error 80023102

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Yoda_is_i_am

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yeah im having tht same problem sony. when i try to access billing info, or to fund the wallet t5ht error comes up. (80023102) then if i try a second time it just comes up with FFFFFFFF. i know the site that you need to go on to fund the wallet using your pc, but i dont know what you click on.

plz can some1 help me!!

 

can you:

a) get the error problem sorted

b) tell me how i fund my wallet using my pc. 

    

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Re: Error 80023102

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Hibone

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I've just made a final attempt before making a nasty call to sony and it works! I just had to re enter my card details and that was it. It must have been a problem on sonys side.

 

Im just glad its fixed!

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Re: Error 80023102

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ZombieKiller-007
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had the same error, have recently got a new card so just had to update the expiry dates and ccv #

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Re: Error 80023102

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Tenacious_Mason

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uhh my ps3 just showed this error and it wont let me go to account management or anything wat shud i do??

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Re: Error 80023102

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Lucky_Se7enty

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i just got this error today, i changed my bank details a few days ago and i brought stuff of the psn including psn+. i was also downloading the promo games for my pspgo and i started getting the error. what do i have to do to fix it

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Re: Error 80023102

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Lucky_Se7enty

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i fixed the problem, tenacios mason. if you use the link by triasian above your post and use the online account mangement wesbite, just reenter your bank details correctly and it should work.
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Re: Error 80023102

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Ikarus-9

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I think they have again a problem with the dates (as on Febuary, 29th).

 

When I check my account, it says last transaction way in 2041!!!

 

Perhaps this causes the error!

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Re: Error 80023102

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ambitiousmammal

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ambitiousmammal
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same error

retyping card data doesnt help

actually it just stopped recognising my card, though ive bought a lot of stuff via it earlier...

 made a new account

same story

 

if i try to do it via web page

it always gives me Incorrect Credit Card information

never had it before

 

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Re: Error 80023102

[ Edited ]
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absolutelynails

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I don't know why they've marked this thread with "accepted solution" when it clearly doesn't work.
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Re: Error 80023102

You should DEFINITELY watch two documentaries; "Zeitgeist" and "Zeitgeist:Addendum". You can download them legally from any torrent website. Or watrch them for free at www.zeitgeistmovie.com
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dkjlea

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dkjlea
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Had the same problem.

 

After a long time I tried to type the billing information again and now it works.

 

Maybe that's just it. Give it a try anyway...

 

Good luck.

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Re: Error 80023102

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Mr_Monstro

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i want to download the steel & titanium pack of killzone 2 BUT!!!!! i can't thanks to 80023102 error. what can i do HELLP
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Re: Error 80023102

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Hibone

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In a word. Nothing.

 

This is a sony problem. Dont change or delete any of your details/settings because your going to haqve to put them all back in once its sorted. Thats what happened to me. I know its frustrating. Mine took a few days and just started working again. I never got any feedback or explination off sony which i though was a bit crappy.

 

 

Just give it time. Try to add funds a couple of times a day. It will just suddenly work.

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Re: Error 80023102

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godispolice

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I still get this problem even with doing it on my PC...When i click "yes, I agree to add funds to my wallet" i get a Error that says: "An unexpected error has occurred, please try again later"

 

I've had this problem before but after a day or so it was gone, but now its back again.... :(

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Re: Error 80023102

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