Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 56

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

07 Oct 2010
By TheBeanPole

TheBeanPole

  • Offline
96%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Accepted Solution

Error Code 8003041C - Can't delete

30 Replies 8,488 Views Created 07-10-2010

Under Music in the X media bar there is a file of music I never put there. I think a game some how put them on there. The sounds of the tracks are like some kind of game backing tracks. I have only ever put some CDs on there from ages ago. This file appeared from no-where.

 

 When Filtered into Genre, the file they are in is 'Unknown'. It says there are 16 tracks 0'00' and 0kb but I can play them. The track titles are called

 

[BGM] 16_sunny_day

[BGM] 15_flower_strings

[BGM] 14_step_to_the_sun

 

I will not list all 16 but they seem like menu music or something. No words, just music. When I try to delete the file a message says

 

An Error occured during the Delete operation (8003041C)

 

I dont wanna do a system reset or what ever as I have loadsa stuff filled properly and would take ages to re-file. I can just leave it but how did it get there and why can't I delete it!? Looks messy.

 

Any one experience the same/ Similar thing What are my options?

0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solutions
Beta Tester
04
/16

RabidWalker

  • Beta Tester
  • Offline
88%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RabidWalker
Accepted Solution

DAC1977 wrote:

Go into Video Editor & Uploader, delete all video's you've edited.

 

Create New Video

It'll open, close it

Then it'll show Video made, date & Time, delete that video

Then it should be gone from your music box.

 

That should fix the problem, 100% did mine. Otherwise keep researching until you find the answer.

 

DAC1977


There is the above suggestion, or alternatively trying Koola's suggestion:

 

The solution to this problem is, load up a game, ie Call of Duty: Black Ops. Once the game has loaded, press the ps button to get the XMB menu up, scroll over to music and then find those horrid files, you may already have them grouped in an unknown folder. If there is nothing in that folder you want to keep, press triangle on it, then scroll down to delete, otherwise you can delete each one separately. The files then should delete.

 

If neither works, let me know.

 

Rabid

View solution in original post

Re: PS3 Error Code (8003041C)




All Replies
02
/16

ONDX

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
ONDX
Accepted Solution

same thing happened to me...have the same 16 background music files and i can't delete them...

 

i don't know what happened but this thing showed up after i copied 2 cds to my ps3 (the donnas' bitchin' and the deftones)...

 

also i downloaded the cover album images of each cd from my pc to my ps3 via a flash drive...the flash drive is virus free, after i copied the covers images to there designated albums i (being a lazy ***** that i am) deleted the album cover images via my ps3...

 

i didn't  noticed this "unknown" file until  around 4 hours later when i wanted to listen to my music...did you find out how to get rid of it, or what is it exactly...i hope its not a virus or anything...

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

TheBeanPole

  • Offline
96%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
TheBeanPole
Accepted Solution

The file is still there. Unresolved.

0 Kudos

Re: Error Code 8003041C - Can't delete

04
/16

TTDegs

  • Offline
93%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
TTDegs
Accepted Solution
I had a look at this when you first posted it up, and it does seem to affect a few people, none of whom seem to have come up with a fix as yet :(
0 Kudos

Re: Error Code 8003041C - Can't delete

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

02
/16

ONDX

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
ONDX
Accepted Solution

i found the problem...it seems that my HDD got corrupted by a game, everytime i try to quit Darksiders my ps3 would beep twice and restart which f*cked up my HDD...

 

i called Sony up and they confirmed that my HDD was corrupted, basically i had to rebuild my database...here's a link on how to do it...

 

http://www.facebook.com/l.php?u=http%3A%2F%2Fwww.ps3trophies.com%2Fforums%2Fguides-reviews-articles%...

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Defy_The_Shocker
Accepted Solution

Hey guys, i know where the files came from. I have a good assumption that when the update came out for the " Video Editor & Uploader" the 16 music files came with it, so that in the actually editing of movies you'd have something as background music. its a part of the bloody update!!!! D=   .......im pretty sure. Anyways i realized this through the 5 times ive tried to Transfer all my data from my old ps3 to my new one. (which still hasnt worked for me) =[   So now im going to copy all my save files to my USB, sync my trophies, and deactivate my PS3. Then copy all my save game files to my New ps3 and reactivate my account on it.....unfortunatly ill have to reinstall all my games, and update them =\   If anyone will talk to me about this PLEASE HELP.

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

aperez1520

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
aperez1520
Accepted Solution
I found out how to get rid or them. Go to the video editor, press create new video, then close, back out of the folder. Re-enter the folder, delete the blank video you just created, and wala! If you have videos you have previously edited & saved, you will not be able to get rid of the soundtracks.
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

possdad

  • Offline
24%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
possdad
Accepted Solution
Tried this and it just adds more files to the unknown folder!
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

J-HITTA

  • Offline
28%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
J-HITTA
Accepted Solution
It comes fron hulu or netflix apps you downloaded to your ps3 erase one or the other and it should fix the problem. After u erase they should be gone from your unknown folder. Hey! it's no problem! :)
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

possdad

  • Offline
24%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
possdad
Accepted Solution

it's not from hulu or netflicks, it's from the video editor and uploader. i don't have either of the other 2 even installed. Still can't get rid up files. up to 208 from trying! pain in the a**. 

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

J-HITTA

  • Offline
28%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
J-HITTA
Accepted Solution
well I had no problem gettin rid of em. why dont you try insialling them then delete. I know what I did N I don't have that problem anymore.
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

Zerocool814

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Zerocool814
Accepted Solution

there only one thing that you can do is format your ps3 and lost all files that are not backed up. i really sucks that sony would sell a sub par product and not help us to fix it for free! if i can't get this fix without losing all my file i'm turning my back on PS3 and all sony products.

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

J-HITTA

  • Offline
28%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
J-HITTA
Accepted Solution
ok ppl say that wasnt it. so try this. deleat the first video in the video ediror and then try to make a new 1 and the delete that one. you will always have at least one video on it. after that, check ur unknown folder. No joke I got rid of mine no problem. this is what i did B4 erasing netflix and hulu. hope it helps.
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16
42%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Greg_House_Lover
Accepted Solution

J-Hitta thank you so much! you are a genius I had that problem and I did exacly you said I went on the video editor and delete a file and went back on my unknown folder and it got rid of it I can't say I'm much appreciated it

0 Kudos

Re: Error Code 8003041C - Can't delete

Dr House Addictive ^-^


02
/16

Philip99

  • Offline
84%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Philip99
Accepted Solution

J-HITTA wrote:
ok ppl say that wasnt it. so try this. deleat the first video in the video ediror and then try to make a new 1 and the delete that one. you will always have at least one video on it. after that, check ur unknown folder. No joke I got rid of mine no problem. this is what i did B4 erasing netflix and hulu. hope it helps.


I don't understand exactly, can you describe what you do in more detail?

 

I now have over 900 over these stupid music tracks in my Unknown folder.

0 Kudos

Re: Error Code 8003041C - Can't delete

[ Edited ]
02
/16

Philip99

  • Offline
84%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Philip99
Accepted Solution

Yo! (Keeps this thread at the top). Can someone please explain what you do? I tried delting a blank video in the video editor and they're still there. Can someone have a go at translating what the people above said into something understandable?

0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

Koola100

  • Offline
23%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Koola100
Accepted Solution

Anyone still having problems with this issue???

 

The solution to this problem is, load up a game, ie Call of Duty: Black Ops. Once the game has loaded, press the ps button to get the XMB menu up, scroll over to music and then find those horrid files, you may already have them grouped in an unknown folder. If there is nothing in that folder you want to keep, press triangle on it, then scroll down to delete, otherwise you can delete each one separately. The files then should delete.

 

It worked for me. Post here again to let everyone know if it works for you.

 

Hope this helps.

0 Kudos

Re: Error Code 8003041C - Can't delete

Beta Tester
04
/16

RabidWalker

  • Beta Tester
  • Offline
88%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RabidWalker
Accepted Solution

Koola100 wrote:

Anyone still having problems with this issue???

 

The solution to this problem is, load up a game, ie Call of Duty: Black Ops. Once the game has loaded, press the ps button to get the XMB menu up, scroll over to music and then find those horrid files, you may already have them grouped in an unknown folder. If there is nothing in that folder you want to keep, press triangle on it, then scroll down to delete, otherwise you can delete each one separately. The files then should delete.

 

It worked for me. Post here again to let everyone know if it works for you.

 

Hope this helps.


This appears like a potential solution to this issue. If anyone has had this problem and is able to try this- let us know if it worked.

 

I can also look into why this is the case our side.

 

Thanks,

 

Rabid

0 Kudos

Re: Error Code 8003041C - Can't delete



02
/16

J-HITTA

  • Offline
28%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
J-HITTA
Accepted Solution
If anyone is still having problems erasing those blasted BMG files, feel free to message me and i will gladly help you!
0 Kudos

Re: Error Code 8003041C - Can't delete

02
/16

Koola100

  • Offline
23%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Koola100
Accepted Solution

J-HITTA wrote:
If anyone is still having problems erasing those blasted BMG files, feel free to message me and i will gladly help you!


Help is above this post, please let everyone know if it works for you:Party:

0 Kudos

Re: Error Code 8003041C - Can't delete

Beta Tester
04
/16

RabidWalker

  • Beta Tester
  • Offline
88%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RabidWalker
Accepted Solution

J-HITTA wrote:
If anyone is still having problems erasing those blasted BMG files, feel free to message me and i will gladly help you!

Hi J-HITTA,

 

Is the solution to this issue similiar to the advice from Koola100 or is there any additional suggestions you have?

 

There seems to be quite a few people having a similiar issue.

 

Many thanks,

 

RabidWalker

0 Kudos

Re: Error Code 8003041C - Can't delete

[ Edited ]


View our house rules for posts
Post Reply Update Reply Cancel