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Hi I'm hoping someone can finally give me some help on this.
My son got a PS3 for his birthday and the only game he has is GT5.
I've been doing all the setting up for him including registering for the Playstation network to which he can go online using the ps3 to create his own avatar and we have also downloaded the bbc I player to prove the PS3 is working.
But I cannot connect to the server when I put the GT5 disc in the machine.
It says I'm signed in and then it says it cannot connect to the server.
I am on virgin media for my broadband and I have a netgear wgt624v3 router.
I've tried going through the connection settings both automatically and also manually but no matter what I do I can't get it to connect to the server.
I have so far phoned virgin and got their primary and secondary ip addressess and entereded them one at a time or trying with both of them at the same time.
I have changed had the router at 1500 mtu and also at 1492 along with the same settings on the ps3.
I have tried removing the router from the mix and hard wiring the modem to the PS3 to no gain.
All the time I am checking the connections and they are coming up fine.
Any help so I can enjoy the online features would be appreciated.
I'd suggest putting the PS3 in the DMZ if you haven't already:
This should help eliminate any connection issues.
Might be worth pointing out that occasionally (not very often really), Polyphony Digital's servers experience high traffic that causes a real slow down and makes difficult for players to access them. Usually if you sign out of PSN then start Gran Turismo 5 up it should then work normally (although you won't be able to play online unless you can sign back into PSN).
Hope this helps.
Ok, well a few things that need to be checked:
Signal strength. Just ensure that the console is receiving the best possible signal.
Incorrect information has been input in the connection setup. If you don't mind, you could post up your connection details here, and we might be able to highlight anything thats wrong.
So this is what I'm trying to be able to get online.
Into Internet connection settings and clicked ok.
auto detect network device
automatic ip address system
DHCP Do Not Set
DNS - Manual and enters Primary 22.214.171.124
Proxy server Do Not Use
And then click X to save and when testing comes back as
Obtain IP - Succeeded
Internet Connection Succeeded
Playstation Networ Succeeded
Nat Type Type 2
Connection speed (download) 2.4Mbps
Connection speed (upload) 770.5kbps
Then when go onto GT5
Loads logitech screen
Sony entertainment screen
Then confirmation window opens saying - A connection to the server could not be established.
And then try to go online or go to the news and it just says connection to the server could not be established.
What IP is assigned to the PS3 and what is the Default Gateway? You can get both of these from Network Settings.
Also, what is the IP assigned to your PC/Laptop?
Yes, thanks. Everything is setup correctly. And I'm assuming that the SSID, WEP/WPA, etc was all input correctly too.
In which case, it might be a firewall issue. You could try forwarding certain ports for the PSN:
If this fails too, then I am truly stumped.
I've disabled the routers firewall as is whilst I've been trying to get this working.
It does sound like the router is obstructing the connection here (or a router setting is). If you plugged the modemdirectly into the PS3 you will probably find it works ok.
Let us know how you get on with deactivating the Firewall on the router.
You mean online passes. Nah, GT5 doesn't have one.
The last error I've never seen before, it means there is a problem connecting to the host name of the PS3 system.
I would double-check that all the wireless info (SSID, WPA and so on) was definitely input correctly in Network Settings on the PS3. I'd also re-check the router and how the PS3 was added exactly because I think something in there isn't quite right.
Only other thing might worth trying is a hard reset of the router.
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