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17 Feb 2012
By kharko

kharko

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Gran Turismo 5 PS3 Cannot establish connection to network

22 Replies 3,530 Views Created 17-02-2012

Hi I'm hoping someone can finally give me some help on this.

 

My son got a PS3 for his birthday and the only game he has is GT5.

 

I've been doing all the setting up for him including registering for the Playstation network to which he can go online using the ps3 to create his own avatar and we have also downloaded the bbc I player to prove the PS3 is working.

 

But I cannot connect to the server when I put the GT5 disc in the machine.

 

It says I'm signed in and then it says it cannot connect to the server.

 

I am on virgin media for my broadband and I have a netgear wgt624v3 router.

 

I've tried going through the connection settings both automatically and also manually but no matter what I do I can't get it to connect to the server.

 

I have so far phoned virgin and got their primary and secondary ip addressess and entereded them one at a time or trying with both of them at the same time.


I have changed had the router at 1500 mtu and also at 1492 along with the same settings on the ps3.


I have tried removing the router from the mix and hard wiring the modem to the PS3 to no gain.

 

All the time I am checking the connections and they are coming up fine.

 

Any help so I can enjoy the online features would be appreciated.

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I'd suggest putting the PS3 in the DMZ if you haven't already:

 

http://community.eu.playstation.com/t5/PlayStation-Network-General/How-to-put-your-PS3-into-a-DMZ/td...

 

This should help eliminate any connection issues.

 

Might be worth pointing out that occasionally (not very often really), Polyphony Digital's servers experience high traffic that causes a real slow down and makes difficult for players to access them. Usually if you sign out of PSN then start Gran Turismo 5 up it should then work normally (although you won't be able to play online unless you can sign back into PSN).

 

Hope this helps.

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Thanks for the tip. I hadn't tried doing the DMZ but even when I did I came up against the error 80710102 code.

I'm getting really frustrated now.
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Ok, well a few things that need to be checked:

 

Signal strength. Just ensure that the console is receiving the best possible signal.

 

Incorrect information has been input in the connection setup. If you don't mind, you could post up your connection details here, and we might be able to highlight anything thats wrong.

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Thanks but what info is it you need and if it's from the ps3 how do I copy and paste the details?

The ps3 is connected via Ethernet cable to the netgear wgt624v3 router and my Internet is through virgin media cable.
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TTDegs

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on the ps3, use 8.8.8.8 and 8.8.4.4 as the DNS servers - may help.

I'm using a very similar setup (Virgin modem plus netgear router) with no issues - which I appreciate doesn't directly help you, but does show that it ought to work.
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Re: Gran Turismo 5 PS3 Cannot establish connection to network

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Any chance you can jot down what you did so I can follow it to the letter please.

I've followed a couple of things off the web and nothing has worked so far.

Put it as if my son is doing it lol
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to be honest, it just worked for me, sorry!

but I've used those DNS entries for ages (they are Google's), and never had any problems connecting to any servers, whichever ISP I've been using at the time - my main PS3 in my modem's DMZ, but other aren't.

On the PS3, go for manual setup, hit X through most pages until you get to DNS, and then change to those numbers :)
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Re: Gran Turismo 5 PS3 Cannot establish connection to network

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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So have you put my PS3 in your modems DMZ?
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So this is what I'm trying to be able to get online.

 

Into Internet connection settings and clicked ok.

custom setting

wired connection

auto detect network device 

automatic ip address system

DHCP Do Not Set

DNS - Manual and enters Primary 8.8.8.8

                                               Secondary 8.8.4.4

MTU Automatic

Proxy server Do Not Use

UPnP Enable

And then click X to save and when testing comes back as 

 

Obtain IP - Succeeded

Internet Connection Succeeded

Playstation Networ Succeeded

UPnp Available

Nat Type Type 2

Connection speed (download) 2.4Mbps

Connection speed (upload) 770.5kbps

 

Then when go onto GT5

 

Loads logitech screen

Sony entertainment screen

Polyphony screen

Then confirmation window opens saying - A connection to the server could not be established.

Click ok 

And then try to go online or go to the news and it just says connection to the server could not be established.

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TTDegs

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does seem rather strange - that should all just work...

are you able to get into the PSN Store (outside of GT5)?
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Re: Gran Turismo 5 PS3 Cannot establish connection to network

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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kharko

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Yeah I can. I mean I've downloaded the BBC I player just to make sure I can download. And I've also done all the system updates that it asks me to do.
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What IP is assigned to the PS3 and what is the Default Gateway? You can get both of these from Network Settings.

 

Also, what is the IP assigned to your PC/Laptop?

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Right when I've done a Ipconfig/all check on my pc it comes up with

Ip address 192.168.1.3
Subnet 255.255.255.0
Default Gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS 8.8.8.8
8.8.4.4

On my settings and connection status list on the PS3 it has

Internet connection enabled
Connection method wired connection
Speed and Duplex auto detect
Address settings automatic
IP address 192.168.1.5
subnet 255.255.255.0
default router 192.168.1.1
primary dns 8.8.8.8
secondary 8.8.4.4
MTU automatic
Proxy server do not use
UPnP available
Nat Type 2.

Is this everything you need?
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Yes, thanks. Everything is setup correctly. And I'm assuming that the SSID, WEP/WPA, etc was all input correctly too.

 

In which case, it might be a firewall issue. You could try forwarding certain ports for the PSN:

 

http://portforward.com/english/routers/port_forwarding/Netgear/WGT624v3/PlayStation_Network.htm

 

If this fails too, then I am truly stumped.

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I've disabled the routers firewall as is whilst I've been trying to get this working.
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kharko wrote:
I've disabled the routers firewall as is whilst I've been trying to get this working.

It does sound like the router is obstructing the connection here (or a router setting is). If you plugged the modemdirectly into the PS3 you will probably find it works ok. 

 

Let us know how you get on with deactivating the Firewall on the router.

 

Rabid

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Right this is really cheesing me off now.

I've turned the firewall off the router and no joy. I've even hard wired the ps3 to the modem itself to cancel out the possibility of a faulty router and still no connection to the router.

I have had 2 error codes come up though over the last hour when doing different things.

80710102 and also 807101ff are the 2 codes and as they have suggested I've done a reboot of the machine router and modem to no positive effect.
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Ok quick update. I've spoken to Virgin and they are saying that they have looked at my services and there is nothing that is restricting my use of the service and I should be able to connect to the server.

Could there be something silly that I am missing that could be causing this in the PS3's settings?
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This might sound like a silly question but should there be something in the box that will allow me to go online onto the server like a card? I mean I've gone through everything and the only thing I've found online is that there should be something that has a code on it that activates some games online. Could this be what is causing the problem?
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You mean online passes. Nah, GT5 doesn't have one.

 

The last error I've never seen before, it means there is a problem connecting to the host name of the PS3 system.

 

I would double-check that all the wireless info (SSID, WPA and so on) was definitely input correctly in Network Settings on the PS3. I'd also re-check the router and how the PS3 was added exactly because I think something in there isn't quite right.

 

Only other thing might worth trying is a hard reset of the router.

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