14-04-2010 11:28 AM - edited 14-04-2010 11:37 AM
I just got back from holiday today & just put my ps3 on to play lbp was playing that fine for about 20mins when I decided to go online. I did the mediatory update & straight after my blu ray driver stopped working completely. No cd's, dvd's or blu rays work.
It was working perfectly before that I rarely used it & had the ps3 since launch.
Is there a fix for this can I backdate or something?
on 14-04-2010 11:55 AM
on 14-04-2010 12:07 PM
So basically I'm expected to pay for a fix?
on 14-04-2010 12:17 PM
on 14-04-2010 12:20 PM
Warranty ended ages ago but I shouldn't think that matters as I said the update killed it I hardly use it, probably only had a weeks worth of gaming out of it since I brought it.
on 14-04-2010 12:29 PM
on 14-04-2010 12:34 PM
Just been reading more post with same issue looks like calling them is pointless I will write them a letter, those guys/girls at the customer help lines are pretty powerless & is like talking to wikipedia (full of bad info).
on 14-04-2010 05:23 PM
it does seem like this update has killed quite a few lasers, i've just got a PS3 off Ebay to repair, its on firmware 3.21, i.e. the latest one, i've emailed the seller to ask when they updated the PS3, before or after the laser failed, then i can do some testing when the new laser arrives
the ones i've repaired with new lasers have all been updated without issues
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