Technical Help

Reply

Re: New magic 2012 deck packs broken

Just looked up at the store and all the 3 decks are there(German store). And they seem to work just fine(some people from the official MtG-forums reported that), but you have to rebuy them again(if you did the first time, maybe even two times)! I still wont do anything like that till i get my money back! For those who are playing now, have fun ;-)

Please use plain text.

Re: New magic 2012 deck packs broken

Just curious, did anynone received a refund yet, i mean for the former wrong content?

Please use plain text.

Re: New magic 2012 deck packs broken

Yep, got both but you have to ring them about each one. The funds are returned to your wallet. If you don't contact them they won't give you a refund. it has to be requested.

Great public relations, take your money quick enough for a mistake thats nothing to do with the consumers, but won't give it back unless you ask.

Please use plain text.

Re: New magic 2012 deck packs broken

Thanks for the  quick reply! I'm pretty sure that i got nothing back yet(speaking for the german store) and i did contact them for the first messed up foil conversions......would be nice  to hear about an official statment but i'm probably asking for too much!

Please use plain text.
Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 15 of 15 (128 Views)

Re: magic 2012 14/12/11 dodgy download


tremor1982 wrote:

Nice to have a refund.

But when do I get the new decks?


Hi tremor1982,

 

The refunds are being distributed now and the decks should now be available for redownload on the store.

 

Thanks,

 

Rabid

For more updates and information follow the links :

Please use plain text.
This widget could not be displayed.
Announcements

Welcome to the Technical Help Board!

Here, you can post questions regarding any technical problem you may be experiencing.

Before using this section, be sure to check out our Technical Solutions board and follow the instructions there to see if your problem has already been solved.

To use this board, simply post your question and wait for it to be answered. Your question may be given an ‘Accepted Solution’ – this is an answer which has been accepted as the best solution to your problem.

Recent News