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Level 1

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Darkeeper
Posts: 6
Registered: ‎14-08-2009
Message 1 of 24 (813 Views)

Malicious - Error 8002E500

Hi there. Just bought Malicious on the PS Store, but I'm getting the error I mentioned on the topic title every time I start the game, and the message:

 

"You don't agree to the end user license agreement.

You cannot use the online play service."

I have my PS3 updated to the latest firmware, and I already accepted the new license agreement, so I have no clue what's wrong here.

Any help with this would be appreciated.

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Beta Tester
fi8767
Posts: 8,236
Registered: ‎28-01-2009
Message 2 of 24 (773 Views)

Re: Malicious - Error 8002E500

Sounds very strange ,you should call up sony customer support and explain this, may something has gone wrong on their database for your account, or could be something else.

 

Either way they should be able to help you out, Number is below :smileywink:

 

Its 0844 736 0595 for the UK

For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

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Re: Malicious - Error 8002E500

I have had the same issue, for the first time google didn't produce any results until this morning. :smileytongue:

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Beta Tester
fi8767
Posts: 8,236
Registered: ‎28-01-2009
Message 4 of 24 (711 Views)

Re: Malicious - Error 8002E500

Ah well, if this is happening to multiple people it might indicate an issue with the game.

Have you tried Reinstalling?
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Member

Member
ActRmx-
Posts: 1
Registered: ‎09-02-2012
Message 5 of 24 (694 Views)

Re: Malicious - Error 8002E500

I'm also having the same issues with malicious :/ and because
I can't agree to the terms and conditions through the game. I'm unable to put my score up on the leader boards... Please Sony, fix this minor problem soon :smileyhappy:
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Re: Malicious - Error 8002E500

Same issue here. Actually this IS a problem with the game and re-install won't help. It must be fixed on Sony side.
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Level 1

Level 1
Grothraw
Posts: 13
Registered: ‎26-06-2011
Message 7 of 24 (677 Views)

Re: Malicious - Error 8002E500

I'm having the same problem, has anyone spoken to customer support? Could be an issue regarding the game incompatibility with the new end user license agreement?? :Stupid:

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Re: Malicious - Error 8002E500

Does anyone have anyone further news on this?
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Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 9 of 24 (580 Views)

Re: Malicious - Error 8002E500


Darkeeper wrote:

Hi there. Just bought Malicious on the PS Store, but I'm getting the error I mentioned on the topic title every time I start the game, and the message:

 

"You don't agree to the end user license agreement.

You cannot use the online play service."

I have my PS3 updated to the latest firmware, and I already accepted the new license agreement, so I have no clue what's wrong here.

Any help with this would be appreciated.


Hi guys,

 

I investigate this and update you when I have more information.

 

Thanks,

 

Rabid

For more updates and information follow the links :

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Level 1

Level 1
AeonTheGentleman
Posts: 7
Registered: ‎01-03-2012
Message 10 of 24 (358 Views)

Re: Malicious - Error 8002E500

Will we ever get a fix on this problem?

 

I keep trying to accept the EULA, but the error just keeps appearing. And with this, i am not able to fully appreciate the game.

 

So, just fix this once and for all.

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