on 19-06-2009 10:52 AM
Hi there
My Playstation 3 (60GB) keeps freezing up during game play and Blu Ray playback it, Starts off with a loss of sound and then the game / Film usually freezes completely I have noticed a clicking noise where the laser is trying to read the disc over and over again and the right hand side of the console is quite hot. The unit then takes an eternity to go back to the main menu / quit the game
Ive done a full system restore and repair and the unit is in a well ventilated area and it still happens, DVD playback seems to be unaffected by the "freezing" which makes no sense at all!!, ive also contacted sony who want £140 to replace my unit with a new one due to it being outside of the warranty peirod any help to fix it and avoid the complete rip off for a replacement would be much appreciated!!
on 27-06-2009 05:52 PM
on 29-06-2009 10:14 AM
29-06-2009 06:52 PM - edited 29-06-2009 06:53 PM
These symptoms could be that of a broken blu ray laser (dvds & cds unaffected). Since you are out of warranty and sony are asking for £140, you can either pay this and get it expertly repaired or do it by yourself (voiding any & all warranty with sony) by purchasing a new KEM-400AAA laser assembly (the 60GB only works with this).
N.B.
the KEM-400AAA can be in the region of 50-90 GBP so is a sounder investment if you are fluent in repairing things.
on 30-06-2009 11:07 AM
Yeah thats what I was thinking due to the clicking noise and the high heat output from the side of the console where the player is located, thanks for the info my warrantys expired anyways it maybe worth a crack at fixing it myself (or finding a uni mate that can lol)
on 23-05-2010 02:09 PM
i have the same probllem and all i have done is stand it up and it works fine u could try that but make sure it has alot of space behing it for cooling
on 30-07-2010 03:51 AM
LMFAOOOOOOOOOOOOO HOLY ***** MY PS3 DOES THE EXACT THING... first i play at least one full online game on cod or fifa or anything then the second game the sound stops and then the game freezes but i watch dvds all the time on it wtfff is up with that? any1have a suggestion on how to fix it?
on 25-08-2010 01:56 PM
hello
i am currently experiencing the same problems as you mentioned in your online forum over a year ago.
is there any way you could inform me of how you resolved this problem, because it is nearly impossible for me to play any game for any length of time
many thanks
david wright
on 17-11-2010 09:07 PM
PLZ PLZ PLZ Help it keeps freezing when it dose i have to turn off the main plug off then on but only with only one of my games
on 19-11-2010 12:04 AM
your game wouldn't happen to be black opps wud it? my copy had small hole in the disk that u can see if you hold up to the light. the game kept freezing and crashing the console when loading or saving. my replacement plays better but still not 100% and still has holes in but not as many. i think its time for a 3rd copy.
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