If it doesn't work then try using a dvd or blu ray lens cleaner on the PS3.
hey! thought you might like to know this as i had the same problem....my ps3 is 13 months old. then suddenly wouldnt play cds dvds blue ray or games blah blah blah...and i tried every method shown on every forum
just got off the phone with sony cs and they basically told me to ***** off, they said because it was 13 months old they wouldnt do anything for me apart from sell me a new one. i said it was disgusting that they would be so crappy when microsoft picked up my 360, repaired it, gave me another years warranty all for free and this was when my warranty was 2 years out of date! microsoft great customer service, playstation awful. ill never buy another sony machine again no wonder playstation sales are so dire i used to think that sony stood for quality build and service but i guess not!
Thanks for the info, i got there carecentre manager to call me but he said the same, no warranty so no repair but they will sell me another unit for £145 but that only comes with 3 months warranty so i said thanks but no thanks. I took all my games into Game and traded them in for a Xbox as i think it is wrong that Sony wont help me and i will never buy another PS3 again.
This is the first time i have used a Xbox as i have always been a Sony man but to be fair i think the product is just as good, its taking me a little while to get use to the dashboard and online is so much better.
So we are just another two people on top of the 1000's who have just walked away from Sony, if i was the man in charged i think i would be doing something about it now but never mind i have my Xbox now
Same as me, my 60 GB dies after 9 months so I got a refurb one.
The refurb one is now a vacuum cleaner, but they will only repair it for £ 145 as its 14 months old now, so get lost is the message.
Have XBOX 360 now as well and the new models are so quiet, and with 3 years warranty.
Sony have a load of 60 GB vacuum cleaner fan models generating so much heat they fry and dont last long. Until they acknowledge its a DUD then its tough.
mine died after updating to 2.76. I called Sony and they are happy to take $375 NZ of me to repair it. The girl who answered gave me the standard BS saying that they have had NO REPORTS of this happening to anyone else.
They don't listen to anything from google according to Lisel on the NZ/Aus help line.