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04 Apr 2010
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Playstation Staff

PS3 not reading discs (Drive doesn't spin)

54 Replies 14,679 Views Created 04-04-2010

Hi. I have an original 60GB PS3 with PS2 backwards compatibility etc. and found out today that the disc drive has virtually given up.

 

- I insert a disc

- Blue light flashes as disc moves into drive

- Blue light stops flashing and remains on and no sound of a spinning disc comes from the drive

- Busy icon on top right of screen remains there forever

 

I'm able to do everything else on the PS3, including playing games downloaded from the PSN, but simply any format of disc will not load any more.

 

I've tried backing up my data to an external hard drive and going through the recovery options in Safe Mode 1 by 1 and the problem still persists.

 

I'm able to insert and remove the disc without problems - It just seems that something has gone wrong on the PS3 that tells it to start reading the disc.

 

I'm aware that I should give Sony a call, but I thought that I should check here first to ensure that I can keep my PS3's existing 60GB model features.

 

Unfortunately I ran out of warranty in September last year, so does anyone know how long it will take to receive a fix/refurb and how much it would cost?

 

Thanks in advance.

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Message 1 of 55 (14,679 Views)
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Level 1
 
Playstation Staff

Re: PS3 not reading discs (Drive doesn't spin)

just needs a new laser, when it fails to shine, the disc doesn't spin

 

i fixed a few with the same problem



***** PS3 bluray laser fitting service available in the Chester area *****
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Message 2 of 55 (14,660 Views)
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Level 8
 
Playstation Staff

Re: PS3 not reading discs (Drive doesn't spin)

refurb takes a day or two, and costs £130.

other options are available, such as DIY that deadbluray mentioned :smileyhappy:

full list, with pros and cons - check the 'blu-ray problems' link in my sig :smileyhappy:

Just make sure you eject the disc before taking the drive apart if you go DIY! :smileyhappy:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Message 3 of 55 (14,653 Views)
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Level 1
 
Playstation Staff

Re: PS3 not reading discs (Drive doesn't spin)

£130 :smileysurprised: - It's a little steep but I can afford it.

I also have a custom 320GB hard drive in the PS3. I take it they'll think to let me keep the existing hard drive that I have?

(I'll also check out the Blu-Ray drive problems link you mentioned in your sig).
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Message 4 of 55 (14,641 Views)
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Level 8
 
Playstation Staff

Re: PS3 not reading discs (Drive doesn't spin)

they will let you keep the drive (tell them when you call if you go down that route).

BUT!...
The drive will be useless(ish) to you, because as soon as you plug it into the new PS3, it will force a format of it.

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Message 5 of 55 (14,633 Views)
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Level 1
 
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Re: PS3 not reading discs (Drive doesn't spin)

Hmm. I have made a backup of my hard drive today. Will I be able to restore that back onto the hard drive afterwards?

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Message 6 of 55 (14,634 Views)
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Level 8
 
Playstation Staff

Re: PS3 not reading discs (Drive doesn't spin)

yes.... probably :smileysad:

restore to a DIFFERENT PS3 doesn't always work as well as it should, especially if you have copy protected game saves :smileysad:

There is a bit more detail on that sort of thing in my YLOD thread :smileyhappy:

just realised that I hadn't mentioned - the £130 option from Sony gives you a 3 (three) month warranty.

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Message 7 of 55 (14,629 Views)
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Re: PS3 not reading discs (Drive doesn't spin)

Thanks for your help :smileyhappy:

I'll give Sony a call in the morning.
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Message 8 of 55 (14,627 Views)
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Level 5
 
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Re: PS3 not reading discs (Drive doesn't spin)

Mine did that straight after installing the 3.21 update & so did loads of other peoples 60gb ps3's too.

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Message 9 of 55 (14,608 Views)
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Re: PS3 not reading discs (Drive doesn't spin)

Hmm - It could be because of the update. I updated on the day the update was released - turned it off and came back to it yesterday to find that I couldn't use discs anymore.
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Message 10 of 55 (14,596 Views)
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