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PS3 won't read any discs (games and Blu-ray)

[ Edited ]

My friend ordered a new game from Japan a few weeks back and it came in his mail yesterday. This game was released ONLY in Japan.

He played the game all day without any problems. From around 8 in the morning to 7-8 at night. His PS3 then crashed and he had to restart it. After doing so he attempted to go back onto the game but found he couldn't as his console would not read the disc. He tried numerous other games and Blu-ray DVD's but it wasn't able to read any of them. He tried again this morning and it worked, he went on a game for literally a minute before it crashed. He restarted the system and once again it wouldn't read the discs.

Before he got this game his PS3 was working perfectly without any problems so I have a strong feeling its the game thats somehow broken his PS3.

I'd be greatful if anyone could give me some information as to whats wrong with the console and if there are any possible fixes that don't envolve taking it to a highstreet company that are going to charge him a fortune to get it fixed.

 

He's formatted it and used the Restore option which should have got rid of the problem if it was a software issue, but it hasn't, so Im guessing its a hardware issue, maybe something to do with the laser?

 

I'll be very greatful if anyone can enlighten me with some info that I can pass onto my friend.

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Level 8

Level 8
TTDegs
Posts: 9,122
Registered: ‎24-11-2008
Message 2 of 5 (549 Views)

Re: PS3 won't read any discs (games and Blu-ray)

which restore option did he use?

He should first try option 3, then possibly 4...

If they don't work, then unfortunately "works, then stops, then works for a bit" is one of the signs of a failing blu ray drive :smileysad:

More details in my blu ray thread, linked from my sig line below :smileyhappy:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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Re: PS3 won't read any discs (games and Blu-ray)

Would a failing Blu-ray drive effect games aswell?

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Re: PS3 won't read any discs (games and Blu-ray)

[ Edited ]

Would option 5 be a solution if the other two options didn't work???

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Level 8

Level 8
TTDegs
Posts: 9,122
Registered: ‎24-11-2008
Message 5 of 5 (537 Views)

Re: PS3 won't read any discs (games and Blu-ray)

failing blu ray can affect all disc based games - but HDD ones (demo from PSN store for example) should be ok.

Option 5 MAY help, but is pretty drastic, and I'd recommend it only as a last resort and AFTER taking a full system back up :smileyhappy:

* YLOD? * *PSN Connection Problems?* *Blu Ray Problems

And we weren't even testing for that.. :Thumbs:

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