20-08-2009 10:07 PM - edited 20-08-2009 10:08 PM
I have a password related issue. Recently i deleted my password from automatic sign-in for the first time since the ps3's european launch and i don't remember it anymore, but it seems it won't accept my date of birth. I reckon i missclicked it when i chose it on account creation. Is it possible to only have the chance to answer the secret question ?
Thanks in advance.
on 21-08-2009 10:14 AM
on 21-08-2009 06:04 PM
See if you can get your DOB right if not your going to have to phone sony
Often they wont tell you your DOB data protection act, they may tell you.
Make sure you have any details , like last things downloaded with you as they may ask you.
Can you remember the question ? which protects your account ?
Here is the Uk number for sony also 08705 99 88(UK)
on 21-08-2009 06:22 PM
If you used a credit card on that account then that would help you prove that its your account.
on 22-08-2009 08:55 PM
You entirely dont remember the password? Or you "thought" you knew it, but it comes up as wrong?
The passwords for logging into the PSN are case sensitive. So if you think you might remember it, make sure you got capital letters where they belong
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